Director of Guest Services

**Description** If your answers are yes, please read on. To be successful as a Director of Front Office Operations you will need to be a hard working professional who can successfully lead the front office agents in resolving guest/owner's complaints, reservation and room assignments and handle requests & inquiries. In this role, you play an integral role in...

About JC ResortsJC Resorts is a leading hospitality company that prides itself on delivering exceptional guest experiences through its unwavering commitment to hospitality and golf.Our CultureWe are a dynamic and passionate team of individuals who are dedicated to creating unforgettable moments for our guests. Our employees are empowered to think creatively...

Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Omni La Costa Resort & Spa. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Welcome and Departure: Provide a warm welcome to...

Position Overview:The Front Desk Agent plays a crucial role in ensuring a seamless experience for guests and owners at our resort. This position involves checking guests in and out, addressing inquiries, and providing top-notch customer service.Key Responsibilities:Facilitate the check-in and check-out process for guests and owners.Deliver exceptional...

Position Overview:The Front Desk Agent plays a crucial role in ensuring a seamless experience for guests and owners at our resort. This position involves checking guests in and out, addressing inquiries, and providing outstanding customer service both over the phone and in person.Key Responsibilities:Facilitate the check-in and check-out process for guests...

Position Overview:The Front Desk Agent is responsible for managing the check-in and check-out processes for guests and owners at the resort, ensuring a seamless experience.Key Responsibilities:Provide outstanding customer service to guests and owners, addressing inquiries and resolving issues efficiently.Handle a significant volume of incoming calls,...

Job OverviewLocationGrand Pacific ResortsEmployment TypeFull TimeCompensation$20.50 HourlyWork ScheduleVariedPOSITION SUMMARYAs a key member of the management team, the Guest Services Supervisor is accountable for managing the daily functions of the Front Desk and Guest Services departments, ensuring a high level of guest satisfaction. This role acts as the...

Job OverviewLocationGrand Pacific ResortsEmployment TypeFull TimeCompensation$20.50 HourlyWork ScheduleVariedPOSITION SUMMARYResponsible for managing the daily functions of the Front Desk and Guest Services departments to guarantee optimal guest satisfaction. Act as the primary liaison for guests and various hotel departments in the absence of the Front...

Job OverviewLocationGrand Pacific ResortsEmployment TypeFull TimeCompensation$20.50 HourlyWork ScheduleVariedPOSITION OBJECTIVEResponsible for managing the daily functions of the Front Desk Department and Guest Services to ensure optimal guest satisfaction. Act as the primary liaison for guests and various hotel departments in the absence of the Front Office...

xx **POSITION PURPOSE** Attend to guests needs, including, but not limited to, registration, checkout and cashiering. ** ESSENTIAL FUNCTIONS** - Great and welcome guest upon arrival. Register guest into the computer, verifying reservation, address and credit card information. - Promote the Hilton HHONORS Program and provide recognition and benefits to all...

Job DetailsJob Location Grand Pacific Hotel Services LP - Carlsbad, CA Position Type Part Time Salary Range $19.00 - $19.00 Hourly Job Shift Varied Description POSITION PURPOSE Attend to guests needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the...

Job DetailsJob Location Grand Pacific Hotel Services LP - Carlsbad, CA Position Type Part Time Salary Range $19.00 - $19.00 Hourly Job Shift Varied DescriptionPOSITION PURPOSE Attend to guests needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the...

Position Overview:The Guest Services Supervisor is accountable for executing a variety of tasks, which include overseeing front desk operations, assisting in the training of staff, ensuring guest and owner satisfaction, and optimizing revenue and occupancy in alignment with company standards.Key Responsibilities:Monitor staff performance to guarantee that...

Position Overview:The Guest Services Team Leader is tasked with overseeing a range of responsibilities that include the effective management of front desk operations, training of staff members, ensuring guest satisfaction, and optimizing revenue and occupancy rates in alignment with company standards.Key Responsibilities:Monitor staff performance to...

Position Overview:The Guest Services Team Leader is tasked with overseeing a variety of essential functions that include the procedural management of the front desk, training of staff members, ensuring guest and owner satisfaction, and optimizing revenue and occupancy in alignment with company standards.Key Responsibilities:Monitor staff performance to...

Job Summary:Omni Hotels & Resorts is seeking a highly skilled Guest Service Agent to provide exceptional customer service and create a memorable experience for our guests. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable.Key Responsibilities:Provide a...

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and...

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf...

Company OverviewOUR STORYEquinox Group represents a rapidly expanding collection of the most prominent, experiential, and unique lifestyle brands in the world. We are continuously exploring what’s next in enhancing life and boldly advancing the lifestyle brands and experiences that define it. Alongside Equinox, our other esteemed brands, Blink, Pure Yoga,...

Company OverviewOUR STORYEquinox Group is a rapidly expanding collective of the world’s most prominent, experiential, and distinctive lifestyle brands. We are constantly pursuing what’s next for enhancing life - and boldly developing the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga,...