Administrative Coordinator

4 weeks ago


Zionsville, Indiana, United States King Lou Pets Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at King Lou Pets. As a key member of our support services team, you will play a critical role in ensuring the smooth operation of our daily business activities.

Key Responsibilities
  • Customer Service Management: Provide timely and effective communication with customers, ensuring their inquiries are addressed and resolved in a professional and courteous manner.
  • Administrative Support: Assist with various administrative tasks, including calendar management, meeting scheduling, and document organization.
  • Marketing Support: Collaborate with our marketing team to execute social media content and campaigns, enhancing engagement across platforms.
  • Operations Coordination: Work closely with different teams to ensure seamless operations and support for marketing initiatives.
  • Customer Data Management: Maintain accurate customer data, respond to order inquiries, and assist in tracking shipments.
  • General Administrative Duties: Perform other general administrative tasks to support daily business operations.
Requirements
  • Excellent Communication Skills: Possess strong written and verbal communication skills, with a keen attention to detail.
  • Task Management: Demonstrate the ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
  • Customer Service Experience: Have experience handling customer inquiries and providing exceptional customer service.
  • Digital Marketing Knowledge: Familiarity with social media platforms and an interest in digital marketing.
  • Technical Proficiency: Comfortable with technology, including proficiency with email, Google Workspace, and CRM tools.
  • Proactive Mindset: A self-starter with a proactive mindset and the ability to work both independently and as part of a team.
Core Values
  • Excellence: Strive for quality in everything you do.
  • Ownership: Take initiative and be accountable for your work.
  • Teamwork: Collaborate and support team members to achieve common goals.
  • Growth: Continuously improve yourself and contribute to the company's growth.
  • Customer Focus: Put our customers first and ensure their satisfaction with every interaction.
Why Work with Us
  • Meaningful Work: Join a passionate and driven team building something meaningful.
  • Opportunities for Growth: Be part of a fast-growing company with plenty of opportunities to make an impact.


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