Medical Office Coordinator

4 days ago


Zionsville, Indiana, United States Optima Dermatology Full time
About the Role

Optima Dermatology is seeking a highly organized and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring the smooth operation of our front office.

Key Responsibilities
  • Administrative Support: Provide general administrative support to the front office team, including answering phone calls, responding to emails, and maintaining accurate records.
  • Scheduling: Schedule appointments and procedures for patients, ensuring that all necessary information is collected and documented.
  • Insurance Verification: Verify patients' insurance coverage and obtain pre-authorizations as needed.
  • Pre-Op Calls: Make pre-operative calls to surgery patients to confirm appointment details and obtain necessary information.
  • Patient Communication: Communicate with patients and families to confirm appointments, answer questions, and provide general information about our services.
  • Front Office Operations: Maintain a clean and organized front office environment, including the reception area and waiting room.
  • Financial Transactions: Process patient payments, including co-pays, deductibles, and co-insurance.
  • Medical Records: Maintain accurate and up-to-date medical records for patients, including demographic information, medical history, and treatment plans.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 years of experience in a medical office setting preferred.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in medical terminology.


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