Senior Operations Manager
2 weeks ago
The Senior Manager is a key position that oversees the operations at assigned locations, ensuring that all aspects of the operation meet Metropolis standards. This includes team member performance, customer service, financials, maintenance, and safety.
Responsibilities- Client Focus: Ensure every moment matters for our clients, resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
- Operational Excellence: Conduct routine visits to assigned locations to ensure proper operating procedures, while working to identify all existing and potential operational problems.
- Team Support: Go above and beyond when necessary to support team and clients by being responsive during "off-duty hours".
- Financial Management: Ensure the accounts operate within the budget and make recommendations to attain the budget if unforeseen circumstances cause negative variances. Operate within proper and timely revenue protocols and follow daily deposit procedures; manage P&L (Profit and Loss Statement).
- Leadership: Hire, develop, train, and supervise a diverse team of employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
- 5+ years of management experience.
- Bachelor's degree preferred.
- Proven ability to lead and motivate team members.
- Passionate about delivering exceptional customer experiences and client satisfaction by finding unique solutions to problems.
- Prior experience creating and maintaining budgets.
- Ability to communicate and work with all levels of the organization, from field employees, executive staff, building management, and customers.
- Experience using various computer applications/systems (e.g., Microsoft Office Suite).
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Kitchen Operations Manager
1 month ago
Cleveland, Ohio, United States Sunrise Senior Living Full timeWe are seeking a skilled Chef to join our team at Sunrise Senior Living. As a key member of our culinary team, you will be responsible for preparing and serving high-quality meals to our residents.Key Responsibilities:Prepare and cook meals for residents, ensuring all dietary needs are met and texture-modified food is prepared as directed.Follow our...
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Senior Operations Manager
3 weeks ago
Cleveland, Ohio, United States Metropolis Full timeAbout the RoleWe are seeking a highly skilled Senior Manager to join our team at Metropolis. As a Senior Manager, you will be responsible for ensuring the smooth operation of our locations, including team member performance, customer service, financials, maintenance, and safety.Key ResponsibilitiesLead and motivate a diverse team of employees to deliver...
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Restaurant Operations Manager
4 weeks ago
Cleveland, Ohio, United States Franchise Operations Inc. Full timeRestaurant General Manager Job Description at Franchise Operations Inc.Job SummaryAs a Restaurant General Manager, you will play a key role in driving business success. You will be responsible for managing your team, achieving sales goals, developing employees, maintaining retention, and ensuring all systems are efficiently in place.ResponsibilitiesManage a...
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Life Enrichment Manager
4 weeks ago
Cleveland, Ohio, United States Sunrise Senior Living Full timeJob SummarySunrise Senior Living is seeking a Life Enrichment Manager to join our team. As a Life Enrichment Manager, you will be responsible for creating and implementing personalized life skills programs for our residents. This is a unique opportunity to make a meaningful difference in the lives of our seniors.ResponsibilitiesEvaluate resident interests...
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Senior Manager, Accounts Receivable Operations
2 weeks ago
Cleveland, Ohio, United States Quadax Full timeJob Title: Senior Manager, Accounts Receivable OperationsAt Quadax, we are seeking a highly skilled and experienced Senior Manager, Accounts Receivable Operations to join our team. This role will be responsible for leading our Accounts Receivable Operations team and ensuring the timely and accurate processing of client invoices.Key Responsibilities:Process...
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Senior Manager, Payroll Operations
4 days ago
Cleveland, Ohio, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly experienced and skilled Senior Manager, Payroll Operations to lead our NOAM regional payroll service delivery team. This role is responsible for ensuring accurate and timely delivery of payroll services to our employees across the US, Canada, and Caribbean countries.Key ResponsibilitiesLead the NOAM regional payroll service...
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LPN Medication Care Manager
1 month ago
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Cleveland, Ohio, United States Quadax Full timeJob Title: Senior Manager, Accounts Receivable OperationsAt Quadax, we are seeking a highly skilled and experienced Senior Manager, Accounts Receivable Operations to join our team. This is a critical role that requires a strong background in accounts receivable, leadership skills, and the ability to manage a team of professionals.Key Responsibilities:Process...
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Senior Product Manager
2 weeks ago
Cleveland, Ohio, United States Compunnel Inc. Full timeJob Title: Senior Product Manager - Commercial OperatorsLocation: Mount Hope, OH, United StatesJob Category: Sales & MarketingJob Schedule: Full time (Permanent Employment)Job Shift: DayJob Description:The Senior Product Manager will be responsible for managing and improving the profitability and growth of the commercial operator portfolio for the Genie...
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Senior Project Manager
1 month ago
Cleveland, Ohio, United States Wright Technical Services Full timeJob SummaryWright Technical Services is proud to represent a leading financial industry company seeking a Senior Project Manager - Technology and Operations Services. This position will report to the Chief Operating Officer and work closely with other members of the leadership team as well as other team members within the organization.Key...
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Senior Manager, Accounts Receivable Operations
2 weeks ago
Cleveland, Ohio, United States Quadax Full timeJob SummaryWe are seeking a highly skilled Senior Manager, Accounts Receivable Operations to join our team at Quadax. This role will be responsible for leading the accounts receivable operations team and ensuring the timely and accurate processing of client invoices.Key ResponsibilitiesProcess Analysis and Improvement: Conduct thorough process analysis to...
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Senior Manager, Accounts Receivable Operations
3 weeks ago
Cleveland, Ohio, United States Quadax, Inc. Full timeJob OverviewQuadax, Inc. is seeking a highly skilled Senior Manager, Accounts Receivable Operations to join our team. As a key member of our operations team, you will be responsible for leading the accounts receivable function and driving process improvements to increase efficiency and reduce costs.Key ResponsibilitiesProcess Analysis and Improvement:...
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Senior Care Assistant
2 weeks ago
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Senior Care Assistant
2 weeks ago
Cleveland, Ohio, United States Avail Senior Living Full timeJob SummaryWe are seeking a compassionate and dedicated Senior Care Assistant to join our team at Avail Senior Living. As a Senior Care Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesAssist residents with daily living...
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Caregiver - Senior Living Assistant
1 month ago
Cleveland, Ohio, United States Sunrise Senior Living Full timeAbout the RoleSunrise Senior Living is seeking a dedicated and compassionate Caregiver to join our team. As a Caregiver, you will play a vital role in providing exceptional care and services to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesBuild Meaningful Relationships: Develop strong bonds with residents...
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Tax Senior Manager
3 weeks ago
Cleveland, Ohio, United States Meaden & Moore Full timeJob Title: Tax Senior ManagerWe are seeking a highly skilled Tax Senior Manager to join our team at Meaden & Moore. As a Tax Senior Manager, you will be responsible for leading tax services within an engagement, managing multiple projects simultaneously, and building strong relationships with clients.Key Responsibilities:Manage tax services for multiple...
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Senior Transportation Driver
2 weeks ago
Cleveland, Ohio, United States Senior Transportation C Full timeJob DescriptionSenior Transportation Connection (STC) is a leading provider of coordinated, efficient, and affordable transportation services to seniors and adults with disabilities in Cuyahoga County.We serve individuals who have mobility challenges due to age, lack of access, disability, frailty, or inability to drive. Our services are designed to promote...
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LPN - Senior Care Specialist
4 weeks ago
Cleveland, Ohio, United States Avail Senior Living Full timeJob Title: LPN - Senior Care SpecialistAvail Senior Living is seeking a skilled LPN to join our team as a Senior Care Specialist. As a key member of our care team, you will be responsible for providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Provide direct resident services and...
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Senior Operations Manager
7 days ago
Cleveland, Ohio, United States Smart Care Equipment Solutions Full timeJob Title: General ManagerAt Smart Care Equipment Solutions, we are seeking a highly skilled and experienced General Manager to lead the profitable growth of our Service, Installation, and Equipment businesses. As a key member of our leadership team, you will be responsible for ensuring high levels of safety, Team Member retention, customer satisfaction, job...
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Tax Senior Manager
2 weeks ago
Cleveland, Ohio, United States Meaden & Moore Full timeJob OpportunityMeaden & Moore, a leading CPA and business consulting firm, is seeking a highly skilled Tax Senior Manager to join our team in one of our Northeast, Ohio offices.Job SummaryThe Tax Senior Manager will be responsible for managing tax services for multiple engagements, building and maintaining client relationships, and providing leadership and...