Senior Manager, Accounts Receivable Operations

2 weeks ago


Cleveland, Ohio, United States Quadax Full time
Job Title: Senior Manager, Accounts Receivable Operations

At Quadax, we are seeking a highly skilled and experienced Senior Manager, Accounts Receivable Operations to join our team. This role will be responsible for leading our Accounts Receivable Operations team and ensuring the timely and accurate processing of client invoices.

Key Responsibilities:
  • Process Analysis and Improvement: Conduct thorough process analysis to identify areas of improvement and recommend strategies to increase efficiency and reduce costs.
  • Month-End Close: Ensure that all client invoices are processed and closed on time, with a quality score of 90% or higher.
  • Team Performance Management: Track and analyze team performance against key performance indicators (KPIs) to ensure that all corporate and client goals are met.
  • Reporting and Presentations: Prepare and present monthly KPI reports to executive management, highlighting key trends and areas for improvement.
  • Process Implementation: Develop and implement new processes to meet the needs of both clients and internal teams.
  • Staffing and Resource Planning: Determine staffing needs based on volume forecasts and financial metrics, and develop plans to ensure that the right resources are in place to meet client needs.
  • Expense Ratio Management: Monitor and manage the expense ratio for client accounts to ensure that it meets company targets.
  • Leadership and Development: Provide guidance and support to management staff, and develop their skills and abilities to ensure that they are equipped to meet the needs of the team and clients.
Qualifications:
  • Accounts Receivable Experience: Strong background in accounts receivable, preferably with experience in managing onshore and offshore staff.
  • Education: Four-year degree or similar level of experience.
  • Leadership Experience: 5-10 years of experience in leading and managing teams in a business environment.
  • Communication and Collaboration: Excellent communication and collaboration skills, with the ability to work effectively with diverse groups of people.
  • Technical Skills: Proficient in using Microsoft Excel, Word, PowerPoint, and other related software.


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