Community Liaison

17 hours ago


Sacramento, California, United States American Property Management Full time
Job Summary

We are seeking a highly motivated and customer-focused Community Consultant to join our team at American Property Management. As a Community Consultant, you will be responsible for providing exceptional customer service to our residents and prospective tenants, while also promoting our community's unique features and amenities.

Key Responsibilities:

  • Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
  • Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
  • Maintain knowledge of the current area market.
  • Prepare and maintain reports for managers.
  • Host community events and ensure they are complying with American Property Management's Quality Standards.
  • Assist residents from beginning to end of the rental process.

Requirements:

  • 2+ years' experience in customer service is required.
  • 1+ years' experience in the multifamily/student housing industry within the last 10 years preferred.
  • Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
  • Lease up experience preferred.
  • High school diploma or GED required.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

What We Offer:

  • Competitive starting wages.
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee's contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.

How to Apply:

All applicants who meet the qualifications for this position are encouraged to apply. Upon submission of your application, you may be invited to participate in a preliminary virtual interview with a member of our Human Resources team. Successful candidates will proceed to virtual and/or on-site interviews with the Hiring Manager(s).

Equal Opportunity Employer:

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.



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