Medical Records Specialist

6 days ago


Santa Maria California, United States CommonSpirit Health Full time

About the Role:

Marian Regional Medical Center, a 191-bed facility, is recognized for its exceptional patient care and safety measures. As a Patient Registration Representative, you will play a vital role in ensuring a positive patient experience throughout the registration process.

Key Responsibilities:

  • Employ excellent customer service skills to ensure a seamless registration process.
  • Collect accurate and thorough patient demographic data, including insurance information and verification of eligibility and benefits.
  • Determine and collect patient financial liability, adhering to the organization's policies and procedures.
  • Refer patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance.
  • Provide information to patients and families on hospital policies, patient financial responsibilities, and Patient Rights and Responsibilities.

Requirements:

  • Minimum one (1) year of experience in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue cycle-related roles.
  • Applicable education and/or training can be used to balance a lack of experience.
  • High school diploma, GED, or equivalent.
  • Able to perform basic mathematics for payment calculation and possess intermediate to advanced computer skills.

Preferred Requirements:

  • Two (2) years of experience in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue cycle-related roles.
  • Knowledge of charity care programs and various government and non-government programs.

Special Skills:

  • Thorough understanding of insurance policies and procedures.
  • Working knowledge of medical terminology.


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