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Medical Records Specialist

2 months ago

Camarillo California, United States CommonSpirit Health Full time

Job Summary:

We are seeking a highly skilled Patient Registration Representative to join our team at CommonSpirit Health. As a Patient Registration Representative, you will play a critical role in ensuring a positive patient experience throughout the registration process.

Key Responsibilities:

  • Employing excellent customer service skills to ensure a positive patient experience
  • Collecting accurate and thorough patient demographic data
  • Obtaining insurance information and verifying eligibility and benefits
  • Determining and collecting patient financial liability
  • Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
  • Adhering to the organization's policies and procedures for resolution of patient financial liability
  • Providing information to patients and families on hospital policies, patient financial responsibilities, and Patient Rights and Responsibilities
  • FOLLOWING ALL HOSPITAL POLICIES ON CREDIT CARD HANDLING PROCEDURES AND TREATING ALL CREDIT CARD INFORMATION AS HIPPA PROTECTED AND CONFIDENTIAL

Requirements:

  • Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
  • Applicable education and/or training can be used to balance a lack of experience
  • High School diploma, GED, or equivalent

Preferred Requirements:

  • Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
  • Bilingual in Spanish/English

Special Skills:

  • Thorough understanding of insurance policies and procedures
  • Working knowledge of medical terminology
  • Able to perform basic mathematics for payment calculation
  • Experience in requesting and processing financial payments
  • Intermediate to advanced computer skills
  • Knowledge of charity care programs as well as the various government and non-government programs preferred

Why Join Our Team:

At CommonSpirit Health, we are committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen. We are seeking a dedicated and compassionate individual to join our team and contribute to our mission.