Reservation Specialist

2 weeks ago


San Francisco, California, United States Marriott International Inc Full time
Additional Information
Compensation: $32.06/hour
Job Category: Reservations
Schedule: Part-Time
Position Type: Non-Management

POSITION SUMMARY

Manage all reservation inquiries, modifications, and cancellations received through various communication channels. Assess guest reservation requirements and recommend suitable room types. Confirm availability of room types and rates. Clarify guarantee, special rate, and cancellation policies to guests. Accommodate and document unique requests. Respond to inquiries regarding property amenities and room features. Utilize sales techniques to enhance revenue. Enter and retrieve data in the reservation system. Classify special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the appropriate codes and rates into the reservation system. Adhere to proper escalation protocols when addressing guest issues.

Adhere to all company policies and procedures; ensure uniform and personal appearance are tidy and professional; maintain confidentiality of proprietary information; safeguard company assets; protect the privacy and security of guests and colleagues. Greet and acknowledge all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; express gratitude to guests with genuine appreciation. Communicate with others using clear and professional language; answer telephones using appropriate etiquette. Foster and maintain positive working relationships with colleagues; support team efforts to achieve common objectives; listen and respond appropriately to the concerns of fellow employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $32.06 to $32.06 per hour and may offer benefits such as a 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to general eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand, serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale, a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.



  • San Francisco, California, United States Accor Hotels Full time

    HOTEL OVERVIEWSituated in a prime location within Singapore's vibrant shopping, dining, and entertainment hubs, Fairmont Singapore and Swissôtel The Stamford serve as an ideal base for exploring the city's diverse attractions. With a total of 2,030 elegantly appointed rooms, both hotels feature a unique array of 12 dining options, including the...


  • San Francisco, California, United States Accor Hotels Full time

    HOTEL OVERVIEWSituated in a prime location within Singapore's vibrant shopping, dining, and entertainment areas, Fairmont Singapore and Swissôtel The Stamford serve as the perfect base for exploring the city's diverse attractions. With a total of 2,030 elegantly designed guest rooms, both hotels feature a unique selection of 12 dining and lifestyle options,...


  • San Francisco, California, United States Marriott International Inc Full time

    Additional Information Pay: $32.06/hour Job Number Job Category Reservations Schedule Part-Time Position Type Non-Management POSITION SUMMARY Manage all reservation inquiries, modifications, and cancellations received through various communication channels. Assess guest reservation requirements and recommend suitable room types. Confirm availability of...


  • San Diego, California, United States San Diego Mission Bay Resort Full time

    Position OverviewThe San Diego Mission Bay Resort is part of Noble House Hotels & Resorts, which includes distinctive properties such as L'Auberge Del Mar and Estancia La Jolla. Each hotel is uniquely crafted, reflecting the local culture and the exceptional service provided by our dedicated team.As an Area Reservations Sales Specialist, you will play a...


  • San Francisco, California, United States Federal Reserve Bank of San Francisco Full time

    About the RoleWe are seeking a highly skilled Senior Quantitative Risk Specialist to join our team at the Federal Reserve Bank of San Francisco. As a key member of our Quantitative Supervision and Research (QSR) Team, you will provide quantitative support to our national supervisory programs in the areas of financial risk modeling and model risk...


  • San Francisco, California, United States HireVenture Full time

    Marine Electronics Specialist Job Overview: Under minimal oversight, HireVenture is in search of a Marine Electronics Specialist (MES) to install, maintain, and repair electronic systems aboard vessels. Key responsibilities encompass testing, calibrating, and diagnosing issues with components, printed circuit boards (PCBs), sub-assemblies, and antennas, in...


  • San Francisco, California, United States San Francisco Inn Full time

    Job DescriptionOverviewWe are looking for a dedicated Facilities Maintenance Specialist to join our team. The successful candidate will handle maintenance and repair tasks across various locations.ResponsibilitiesExecute general upkeep activities including painting, carpentry, and equipment repairsPerform regular inspections to detect and address maintenance...


  • San Francisco, California, United States Vaco Full time

    Job Opportunity: Litigation Support SpecialistVaco is conducting a confidential search on behalf of a distinguished, large law firm for a Litigation Support Specialist to join their litigation team.About the RoleThis role requires a highly motivated individual with a strong background in supporting litigation attorneys within a dynamic and fast-paced...


  • San Francisco, California, United States Federal Reserve Bank of San Francisco Full time

    About the RoleWe are seeking a highly skilled Risk Management Specialist to join our Legal and Compliance team at the Federal Reserve Bank of San Francisco. As a key member of our team, you will play a critical role in identifying, assessing, and mitigating risks that impact our organization.Key ResponsibilitiesAssist with the development and implementation...


  • San Francisco, California, United States Envoy Full time

    Company OverviewEnvoy is at the forefront of revolutionizing the workplace experience on a global scale. Our cutting-edge solutions enhance visitor management, space reservation, and access to workplace data across numerous locations worldwide. We are dedicated to solving prevalent workplace issues by delivering efficient and user-friendly products.Position...


  • San Francisco, California, United States European Wax Center Full time

    European Wax Center | SF Nob HillCompensation and Benefits:Hourly wage starting at $18.50, with potential performance-based increases up to $23.00.Opportunity to participate in monthly bonus contests.Additional $2.34/hour contribution to the City Option program after 90 days for those not opting for health insurance.Exclusive discounts on services and retail...


  • San Francisco, California, United States The Saguaro Full time

    Position Overview: We are looking for a dedicated Event Sales Specialist to join our dynamic team at The Saguaro. This role is perfect for individuals eager to advance their career in the hospitality sector, particularly those transitioning from operational roles such as Hotel Operations or Front Desk. Recent graduates from hospitality programs are also...


  • San Francisco, California, United States Chinatown Community Development Center Full time

    Job OverviewPosition Summary:The Recruitment Support Specialist plays a crucial role in the comprehensive recruitment process for an expanding organization. This position collaborates closely with the Recruiter and works in partnership with management to guide them through the hiring process. The ideal candidate will provide administrative assistance to...


  • San Francisco, California, United States Federal Reserve Bank of Cleveland Full time

    Company Federal Reserve Bank of Cleveland At the Federal Reserve Bank of Cleveland, we are dedicated public servants with a mission to enhance the nation's monetary, financial, and payment systems to foster a robust economy for all Americans. We are deeply engaged with our communities and strive to understand and serve the diverse populations within our...

  • Senior Attorney

    1 week ago


    San Francisco, California, United States Federal Deposit Insurance Corporation (FDIC) Full time

    Job Title: Senior Attorney - Enforcement and Litigation Specialist Company: Federal Deposit Insurance Corporation (FDIC) Job Summary: Enforcement and Litigation Attorney We are seeking a highly skilled and experienced Attorney to join our Enforcement and Litigation team at the Federal Deposit Insurance Corporation (FDIC). As an Attorney, you will play a...


  • San Francisco, California, United States Bridge Housing Corporation Full time

    Job OverviewPosition SummaryThe Corporate Financial Analyst and Accounts Receivable Specialist will report directly to the Corporate Assistant Controller. This role is essential in managing the financial activities of BRIDGE corporate entities, focusing on Portfolio Reporting and Accounts Receivable management. Key responsibilities include daily general...


  • San Francisco, California, United States Bank of America Full time

    Wealth Management Specialist - NPD San Francisco, California Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based...


  • San Francisco, California, United States Elyon International Full time

    Job OverviewSalary: $20 per hourThe Workplace Operations Coordinator plays a vital role in ensuring a seamless operational experience for all employees at Elyon International. This position is responsible for delivering consistent workplace support and fostering an inclusive and secure environment.ABOUT YOU: You are a proactive individual with a strong...


  • San Leandro, California, United States Arbor Lodging Management Full time

    Arbor Lodging Management is a prominent hotel investment and management firm with an expanding collection of properties throughout the United States. We pride ourselves on being trusted partners and are recognized managers for esteemed brands such as Marriott, Hilton, Hyatt, and IHG. Our ethos centers around delivering exceptional experiences to our guests,...

  • Support Specialist

    6 days ago


    San Francisco, California, United States Federal Reserve System Full time

    About the OpportunityThe Federal Reserve System is seeking a highly skilled Support Engineer to join our Enterprise Data Services team. As a key member of our team, you will play a critical role in delivering a centralized data and analytics platform that provides advanced data migration and analytics solutions for our bank district customers.Key...