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Facilities Operations Specialist

2 months ago

San Francisco, California, United States Elyon International Full time
Job Overview

Salary: $20 per hour

The Workplace Operations Coordinator plays a vital role in ensuring a seamless operational experience for all employees at Elyon International. This position is responsible for delivering consistent workplace support and fostering an inclusive and secure environment.

ABOUT YOU: You are a proactive individual with a strong capacity to prioritize and execute assigned tasks in alignment with team objectives. You embrace a growth mindset, maintain self-motivation, and exhibit a positive attitude. You are empowered to take initiative and lead effectively from your position. Your communication skills, both verbal and written, are exemplary.

KEY RESPONSIBILITIES:

  • Uphold the company culture at the reception area by managing daily candy stations, ensuring the front desk and lobby are well-presented, and overseeing music selections as necessary.
  • Maintain a cheerful demeanor, greeting every employee and guest upon arrival, serving as the first and last point of contact.
  • Ensure that music content aligns with the company's Core Values and is played at an appropriate volume for a professional setting.
  • Conduct weekly inventory assessments of workplace supplies that require replenishment.
  • Regularly restock the supply closet to ensure availability of necessary items.
  • Assist local teams with inventory management tasks.
  • Oversee the process of incoming and outgoing mail and shipments across all workplace locations.
  • Unpack and organize workplace deliveries in designated areas or facilitate shipments to specified locations.
  • Assist with general conference room reservations.
  • Respond to Zendesk tickets from various field and office locations, addressing general workplace inquiries and escalating issues to the Workplace Operations Specialist and Lead as needed.
  • Coordinate with security personnel regarding visitor management.
  • Ensure that name tags are printed and provided to all visitors at the reception desk.
  • Maintain open and consistent communication while offering cross-functional support to HR, Recruiting, Development, Real Estate, Construction, and Physical Security.
  • Receive, troubleshoot, and resolve all incoming questions or concerns from employees and guests.
  • Support Workplace leadership with various tasks as required.

EXPERIENCE & SKILLS:

  • Alignment with the company's Core Values: Make it Happen, Uplift Others, and Be Yourself.
  • A strong passion for enhancing the overall employee experience through dedicated operational support.
  • Minimum of 2 years of customer service experience.
  • At least 1 year of experience in a workplace-related role.
  • Ability to remain agile and effectively multitask in a fast-paced environment.
  • Strong interpersonal and communication skills, capable of building relationships across departments and managing conflicts constructively.
  • Proficient in prioritizing tasks and delegating responsibilities as necessary.

Elyon International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Please note that full COVID-19 vaccination is required for this position.