Bilingual Account Representative

1 day ago


Columbus, Ohio, United States TQL Full time

About the Role:

As a key member of TQL's Mexico cross-border division, you will play a crucial role in driving business growth with customers that require shipping services in and out of Mexico. With comprehensive training and mentorship, you will be responsible for building and maintaining strong relationships with customers, sales teams, and internal stakeholders to ensure seamless logistics and exceptional customer service.

What's in it for You:

  • $40,000 base salary with uncapped commission opportunities
  • Comprehensive health, dental, and vision coverage, including a plan that takes $0 out of your paycheck, and a 401(k) plan with company match
  • Leadership advancement opportunities, with 75% of leaders promoted from within
  • TQL's commitment to excellence, as a Fortune 100 Best Companies To Work For and Forbes America's Best Employers

Key Responsibilities:

  • Communicate effectively with sales teams and customers to build and maintain strong relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Collaborate with sales teams to provide competitive pricing and rates
  • Update and manage shipment information using industry-leading technology platforms
  • Work closely with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed

Requirements:

  • Fluent in Spanish and English
  • College degree preferred, but not required
  • Sales experience preferred, but not required
  • Strong problem-solving skills and ability to work with the latest technologies
  • Unwavering commitment to exceptional customer service

Location: TQL's headquarters in Columbus, OH



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