Current jobs related to Service Excellence Representative - Columbus, Ohio - Value City Furniture


  • Columbus, Ohio, United States Acro Service Corporation Full time

    Job DescriptionAt Acro Service Corporation, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Columbus, Ohio, United States Capital City Appliance Service, Inc. Full time

    At Capital City Appliance Service, Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.As a Customer Service Representative, you will be the first point of contact for our...


  • Columbus, Ohio, United States Safelite Full time

    Job Title: Client Services RepresentativeWe are seeking a highly skilled and detail-oriented Client Services Representative to join our team at Safelite. As a Client Services Representative, you will be responsible for providing world-class customer service to our clients and internal departments.Key Responsibilities:Receive and resolve client complaints and...


  • Columbus, Ohio, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service to our guests. This includes greeting guests with a warm and authentic hello, ensuring the store is prepared and ready for guests...


  • Columbus, Ohio, United States Carmax Full time

    Customer Service RepresentativeAt Carmax, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Meeting and greeting all service customers in a friendly mannerAssisting Service/Customer Operators with incoming service callsInterviewing and documenting customer...


  • Columbus, Ohio, United States Pilot Freight Service Full time

    Pilot Freight Service Job OpportunityJob Category: LogisticsRequisition Number: CUSTO03769Job DetailsDescriptionPilot Freight Service is seeking a skilled Customer Service agent to join our team at our Groveport, OH location. As a key member of our logistics team, you will be responsible for providing exceptional customer service, ensuring timely and...


  • Columbus, Ohio, United States Dawson Full time

    Job Summary Dawson is seeking a skilled Customer Service Representative to join our team in Columbus, Ohio. This is a temp to hire position with a competitive hourly rate of $22.00-$24.00. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing credit card payments, and creating customer receipts....


  • Columbus, Ohio, United States Randstad Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Responsibilities:Respond to...


  • Columbus, Ohio, United States Willy Ts-columbus Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Willy Ts-columbus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, handling cash and credit transactions, and maintaining a clean and safe environment.Key ResponsibilitiesGreets customers in a...


  • Columbus, Ohio, United States Pro Motive Full time

    Automotive Customer Service Representative **About the Role** We are seeking a highly motivated and experienced Automotive Customer Service Representative to join our team at Pro Motive. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the...


  • Columbus, Ohio, United States Wing Assistant Full time

    Customer Service Representative Job DescriptionWe are looking for a skilled Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for managing inbound and outbound calls, resolving customer concerns effectively and efficiently, and building sustainable relationships and trust with...


  • Columbus, Ohio, United States Great Lakes Hyundai of Dublin Full time

    Customer Service RepresentativeWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Great Lakes Hyundai of Dublin. This individual will be the first point of contact for customers and visitors, and must have excellent customer service and organizational skills. The Customer Service Representative is responsible for...


  • Columbus, Ohio, United States Randstad Full time

    Job Title: Call Center RepresentativeRandstad is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Responsibilities:Respond to...


  • Columbus, Ohio, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide excellent service to internal and external customers, engage with customers to create a positive shopping environment, and observe proper checkout procedures to prevent theft. If...


  • Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Ohio Department of Workers' Compensation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their...


  • Columbus, Ohio, United States Penske Full time

    Job SummaryPenske is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling incoming sales and customer service calls in a busy Corporate Sales Center.Key ResponsibilitiesHandle incoming sales and customer service calls in a professional and courteous...


  • Columbus, Ohio, United States Ecolab Full time

    Job Title: Service RepresentativeEcolab is seeking a skilled Service Representative to join our team. As a Service Representative, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our customers' laundries and dish machines.Key Responsibilities:Conduct preventative and corrective maintenance on laundries...


  • Columbus, Ohio, United States Wing Assistant Full time

    Customer Service RepresentativeWing Assistant is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage inbound and outbound calls to resolve customer concerns...


  • Columbus, Ohio, United States FASTSIGNS #51701 Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #51701. As a Customer Service Representative, you will be the initial contact with current customers as well as prospective customers.Key Responsibilities:Work with customers via email, telephone, and...


  • Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

    BWC Customer Service Representative Job DescriptionJob Summary:We are seeking a highly skilled and customer-focused BWC Customer Service Representative to join our team. As a BWC Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...

Service Excellence Representative

2 months ago


Columbus, Ohio, United States Value City Furniture Full time

Customer Care Representative

Location: Corporate Office

At Value City Furniture, we are committed to enhancing our customers' journey towards their ideal living spaces. Our mission is to deliver a seamless and enjoyable shopping experience for our clients. The Customer Care Representative plays a vital role in achieving this objective. This position is at the forefront of creating an exceptional online customer experience, where dedication to service and accountability are paramount. Most importantly, this individual will embody our company culture and values.

Why You Should Consider Joining Our Team:

  • Supportive work environment with approachable leadership and collaborative teams
  • Flexible remote work options
  • Comprehensive health benefits including medical, dental, and vision
  • 401K retirement plan
  • Career advancement opportunities within the organization
  • Employee discounts at our affiliated brands

Key Responsibilities of the Customer Care Representative:

  • Respond to customer inquiries by gathering information, conducting research, and providing accurate responses
  • Resolve customer issues by actively listening, researching solutions, and implementing effective resolutions
  • Document outcomes and next steps for customer interactions
  • Identify and promote additional services by recognizing sales opportunities
  • Maintain accurate and timely records in the call center database
  • Ensure operational efficiency by adhering to established procedures
  • Engage in on-the-job training and educational opportunities

The Ideal Candidate Will Possess:

  • A patient and positive demeanor
  • Professional communication skills
  • Strong computer proficiency (PC and O365)
  • The ability to perform well under pressure
  • Effective time management abilities
  • A preference for independent work
  • Self-motivation and adaptability to changing priorities
  • A minimum of 1-3 years of experience in customer service, preferably in retail
  • Excellent communication skills
  • The ability to understand customer cues and emotions
  • A passion for problem-solving and providing solutions
  • A commitment to customer service and loyalty
  • Bilingual skills, particularly in Spanish, are a plus
  • A High School Diploma or equivalent experience

If selected for an interview, a detailed job description will be provided. Your interviewer will be available to address any questions regarding your potential role within our organization.