Benefit Programs Specialist I/II

4 days ago


King and Queen Court House, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly skilled and compassionate Benefit Programs Specialist I/II to join our team in King and Queen County. As a key member of our human services team, you will play a critical role in determining eligibility for various social services and government assistance programs.

Key Responsibilities
  • Conduct thorough interviews with individuals to assess their eligibility for assistance and re-determine their ongoing eligibility.
  • Explain the nature of temporary assistance benefit programs and determine the reasons and need for assistance.
  • Process applications for financial assistance and diversion, and explain client responsibilities, rights, and program availability.
  • Evaluate the consistency and completeness of data secured, and where necessary, substantiate its accuracy.
  • Compute assistance plans and determine the need for and amount of allowances for special circumstance items.
  • Evaluate social factors such as education, work experience, and levels of social functioning.
  • Evaluate employability of clients and explore potential sources of income.
Requirements

To be successful in this role, you will need:

  • Some knowledge of basic human behavior, mathematics, and interviewing techniques.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Ability to analyze information, apply common sense, and exercise sound judgment in solving problems.
  • Proficiency in operating a personal computer and associated office and agency software.
Preferred Qualifications

We welcome applicants with:

  • A degree or coursework in Human Services.
  • Experience in a Local Department of Social Services or a related field.
  • Experience in processing public assistance programs.
What We Offer

As a Benefit Programs Specialist I/II with the Commonwealth of Virginia, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We also offer a flexible work environment, with the option to telework, and a supportive team culture that values excellent service to our residents.

Please submit your application electronically through our website. We look forward to reviewing your qualifications and learning more about your experience and skills.



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