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Customer Service Representative

2 months ago

Roseburg, Oregon, United States Roseburg Operations LLC Full time
Job Description

**Job Summary:**

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Roseburg Operations LLC. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide information to clients in a professional and courteous manner.
  • Administrative Support: Provide administrative assistance to the operations team, including data entry, filing, and other tasks as needed.
  • Communication: Develop and maintain effective communication with clients, colleagues, and other stakeholders to ensure seamless operations.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Teamwork: Collaborate with the operations team to achieve goals and objectives.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 1+ years of experience in a customer service or administrative role.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Qualifications: Ability to maintain confidentiality, work independently, and prioritize tasks effectively.

Benefits:

  • Tuition Assistance: Opportunities for professional development and education assistance.
  • Employee Perks: Access to employee assistance programs, including counseling services, financial coaching, and more.
  • Comprehensive Benefits Package: Medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage.

About Us:

Roseburg Operations LLC is a dynamic and growing company dedicated to providing exceptional customer service and administrative support to our clients. We value diversity and believe in creating a positive and inclusive work environment.