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Patient Services Representative II

1 month ago


Roseburg, Oregon, United States Aviva Health Full time
Job Overview

Aviva Health is seeking a highly organized and detail-oriented Patient Services Representative II to join our team. As a key member of our dental front office, you will be responsible for scheduling patients, preparing charts, and assisting in providing care to patients as needed.

Key Responsibilities
  • Enter patient packet data and scan documents, verifying accuracy and updating patient charts and files as needed.
  • Register patients at appointment time and complete documents, assisting patients as needed to ensure completion.
  • Screen new patients for eligibility, collect financial and demographic information, and prepare patient charts.
  • Schedule patient visits and calculate individual patient charges for services.
  • Collect payment and explain payment process, recording receipts in the practice management system.
  • Explain treatment plans and answer all telephone calls, making courtesy confirmation calls as needed.
  • Attend in-services and other required meetings, maintaining strict confidentiality at all times.
Requirements
  • High school graduate or equivalent education.
  • One-year clerical experience in a dental care setting preferred.
  • Knowledge of Practice Management, Electronic Dental Records, dental terminology, and office practices and procedures.
  • Strong interpersonal and communications skills required.
What We Offer
  • Monday - Friday scheduling.
  • Paid holidays.
  • PTO.
  • Comprehensive medical, dental, and vision coverage.
  • 403(b) retirement with employer match.