Patient Services Representative II

1 month ago


Roseburg, Oregon, United States Aviva Health Full time
Job Title: Patient Services Representative II

Aviva Health is seeking a highly skilled and compassionate Patient Services Representative II to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.

Key Responsibilities:

  • Register patients, collect demographic and financial information, and prepare patient charts and files.
  • Schedule patient appointments, calculate individual patient charges, and collect payment.
  • Answer phone calls, make courtesy confirmation calls, and provide excellent customer service.
  • Attend in-services and other required meetings to stay up-to-date on practice policies and procedures.
  • Maintain strict confidentiality and adhere to the ethics and Code of Conduct established by the ADA and Aviva Health.

Requirements:

  • High school graduate or equivalent education.
  • One-year clerical experience in a dental care setting preferred.
  • Knowledge of Practice Management, Electronic Dental Records, dental terminology, and office practices and procedures.
  • Strong interpersonal and communications skills required.

Aviva Health is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Aviva Health is a Drug-Free Workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.



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