Medical Biller/Customer Service Representative

5 days ago


Roseburg, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full time
Job Title: Medical Biller/Customer Service Representative

At Rick's Medical Supply, Inc., we are seeking a highly skilled and detail-oriented Medical Biller/Customer Service Representative to join our team. As a Medical Biller/Customer Service Representative, you will be responsible for providing exceptional customer service to our patients, clients, and referral sources while ensuring accurate and timely medical billing and documentation.

Key Responsibilities:
  • Verify benefits and coverage with health plans
  • Send and obtain medical necessity documentations in a timely manner
  • Maintain and update medical necessity information in the system
  • Communicate with physicians' offices, medical groups, MSO, and health plans
  • Submit appropriate documentation, such as prescriptions, lab results, and medical justification
  • Work on hold revenue reports, group projects, and renewal processes
Requirements:
  • Experience with medical supply companies
  • Knowledge of diagnosis and medical terminology
  • Excellent customer service skills
  • Detail-oriented and proficient in Microsoft Office
  • Ability to work on multiple tasks and prioritize activities
Perks:
  • Paid training
  • Sick time
  • Paid mileage
  • Growth opportunities
  • Employee referral reward program
  • Employee discount program

We treat our customers like family and strive to provide the best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible.



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