Facilities Operations Manager

1 week ago

San Diego, California, United States Forefront Healthcare & Culinary Services Full time
Job Summary

Forefront Healthcare & Culinary Services is a leading provider of healthcare services, dedicated to delivering exceptional care and support to our patients and residents. We are seeking a highly organized and collaborative Facilities Operations Manager to join our team.

Key Responsibilities
  • Develop and Implement Facilities Processes
    • Develop, document, and implement processes related to the key areas of the Facilities Department, including preventative maintenance plans, vendor onboarding and management, capex project management and reporting, repairs and maintenance work orders, periodic site visits and evaluations, and due diligence procedures.
  • Conduct Needs Assessments
    • Conduct regular needs assessments to identify potential issues with the properties and surrounding areas by traveling to properties to understand existing conditions, inspecting work progress or validating completed projects meet company standards.
  • Manage Budgets and Resources
    • Develop and manage short-term and long-term budgets while ensuring resources are effectively utilized.
  • Collaborate with Internal and External Partners
    • Collaborate with the Operations Transitions team to ensure the timely and seamless onboarding of new and national vendors for newly constructed buildings and acquired existing stores, including elevator maintenance, fire monitoring, etc.
  • Manage Construction and Build-in Projects
    • Work with internal and external partners and contractors to ensure proper execution and completion of construction and build-in projects and manages and reports on the detailed status of these undertakings.
  • Source and Manage Service Providers
    • Proactively sources the services of professionals such as HVAC technicians, electricians, plumbers, and gardeners in a timely manner, as required.
  • Ensure Compliance and Quality Control
    • Ensures all contracted service providers are meeting all contract provisions and standards.
  • Review and Manage Facilities Quality Control
    • Reviews and manages the facilities quality control functions to ensure staff and vendors are in compliance with all approved standards, practices, and regulatory requirements and reporting.
  • Stay Up-to-Date with Industry Trends
    • Understands the market, market trends, health trends, and environmental sustainability initiatives in line with the Company's policies.
  • Implement Annual Property Reviews
    • Implements annual property reviews and inspections, including identifying initiatives to extend or replace systems.
  • Schedule Maintenance and Cleaning
    • Schedules the cleaning and maintenance of amenities and grounds.
  • Implement Security Measures
    • Implements security measures within and outside of the facility.
  • Negotiate Contracts and Services
    • Negotiates the most favorable rates and compiles service agreements.
  • Resolve Facilities-Related Concerns
    • Resolves store team members' facilities-related concerns and responds to their queries in a timely manner.
  • Research and Recommend Purchases
    • Researches new products, laws, regulations, and other areas related to property maintenance and safety for the purpose of recommending purchases, contracts, and maintaining portfolio standards.
  • Participate in Due Diligence
    • Participates in the due diligence process of new property acquisitions, redevelopments, and value-add strategies.
  • Manage Vendor Invoices
    • Works with the Accounting department to obtain all necessary documentation and information required to ensure the timely payment of vendor invoices.
  • Manage and Develop Facilities Team Members
    • Manages and develops Facilities team members, providing guidance, coaching, and supervision to exceed the department's objectives and goals, while fostering a work environment of growth and engagement.
  • Provide Emergency Response
    • Provides emergency response as needed.
Requirements
  • Education and Experience
    • High School Diploma or equivalent certification in addition to related/required experience; Bachelor's degree preferred.
  • Experience and Skills
    • Minimum 5+ years' experience in property maintenance management with knowledge of standard industry practices.
    • 4+ years of director/management experience.
    • Proven track record of hands-on maintenance skills.
    • Formal training in and highly skilled in the building trades with emphasis on mechanical systems repair, service, and installation of HVAC, plumbing, and electrical components.
    • Experience in Enterprise Asset Management software systems.
    • Computer proficiency in Microsoft Office (or G-Suite) a must.
  • Availability and Physical Requirements
    • Must be available to work flexible hours as required and to be available in response to emergency situations.
    • Must have a valid Driver's License and Insurance, good driving record, and ability to travel.
    • Must be self-motivated, proactive, well-organized, and able to complete assigned tasks, and has the ability to negotiate.
    • Excellent oral and written communication skills; detail orientation.
    • Physical Requirements: May be required to do moderate lifting or carrying; ability to lift, push, and pull up to 50 pounds.
    • Requires good vision, hearing, and the ability to distinguish colors and/or depth perception.
Benefits
  • Health insurance
  • Paid time off
  • 401(k)
  • Vision insurance
  • Life insurance
  • Employee assistance program
Work Schedule

Monday to Friday, with weekend availability as required.

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