Premium Suites Manager
2 weeks ago
Company Overview:
Levy Sector is a prominent player in the Food, Beverage, and Retail industry, known for its innovative approach and exceptional service across numerous Entertainment, Sports, and Restaurant venues nationwide.
Position Title: Premium Suites Manager
Job Summary:
As the Premium Suites Manager, you will play a crucial role in overseeing the daily operations of all suite functions, ensuring that our guests receive unparalleled service and satisfaction.
Key Responsibilities:
- Manage inventory effectively to optimize value and minimize waste.
- Ensure staff adherence to quality assurance standards while maintaining a clean and organized environment.
- Monitor marketing materials to ensure they are current and relevant.
- Uphold company policies and procedures to meet client expectations.
- Guarantee that all suite catering services surpass guest expectations.
- Hold team members accountable for delivering exceptional guest service.
- Foster a culture of heartfelt hospitality among team members.
- Maintain high show quality standards consistently.
- Build and nurture strong relationships with clients, guests, and team members.
- Regularly gather feedback from clients and guests to enhance operations.
- Support and communicate company initiatives effectively.
- Address and assist with any guest service issues within the department.
- Implement all menus, promotions, and programs as directed by the Premium leadership team, in line with Levy standards.
- Adhere to safety and sanitation practices diligently.
- Enforce responsible alcohol service policies.
- Complete daily reporting accurately and on time.
- Compile required department reports for month-end closing.
- Ensure team members follow Levy Company guidelines as outlined in training materials.
- Utilize performance management tools to guide and provide feedback to team members.
- Promote a collaborative work environment to maximize productivity and morale.
- Exhibit a positive attitude towards all team members.
- Perform other duties as assigned.
Qualifications:
- Minimum of 2 years of experience in a food and beverage operational role.
- A genuine passion for hospitality and culinary excellence.
- Outstanding interpersonal and stakeholder management skills.
Benefits:
- Early access to wages through Instapay and high-interest savings via the EVEN app.
- Access to an Associate Shopping Program.
- Participation in a Health and Wellness Program.
- Discount Marketplace offerings.
- Employee Assistance Program.
Levy is a proud member of Compass Group USA, an equal opportunity employer committed to diversity and inclusion.
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