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Client Support Specialist

2 months ago

Mesa, Arizona, United States Cogent Infotech Corporation Full time
Job Overview

Key Responsibilities:

  • Retrieve and manage information related to registered clients and their vehicles.
  • Handle violations captured by photo enforcement systems utilizing online platforms.
  • Aim to achieve production targets and maintain quality standards.
  • Execute various administrative and clerical tasks as required.

Required Qualifications:

  • Completion of the Nlets fingerprinting background check is mandatory.
  • Excellent verbal and written communication abilities.
  • Professional demeanor with a capacity to collaborate with diverse teams.
  • Detail-oriented with a strong focus on quality.
  • Proven capability to manage multiple tasks and adhere to deadlines in a fast-paced environment.
  • Proficient in Microsoft Office applications.

Position Summary:

This role demands a keen eye for detail, effective problem-solving skills, reliability, and adept time management. The position reports to the Safety Processing Supervisor within the Operations Division.

About Cogent Infotech Corporation

At Cogent, we strive to redefine industry standards through our expertise. By enhancing processes and broadening our service offerings to adapt to evolving demands, we provide efficient and comprehensive solutions across various sectors.