Desktop Support Specialist

4 days ago


Mesa, Arizona, United States 7N Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at 7N. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:
  • Provide hands-on/physical Deskside PC/Laptop/Tablet support
  • Troubleshoot and resolve PC/hardware issues
  • Support and troubleshoot PCs running Windows Professional
  • Imaging computers and physically setting up computers/monitors
  • Use remote assistance tools
  • Support Office365 (Teams, Email, OneDrive, SharePoint)
  • Troubleshoot and support both IOS and Android devices
  • Citrix networking experience is a plus
  • Billing/Collection experience for healthcare domain is a huge plus

Requirements:

  • 3+ years of professional work experience in a similar role
  • Professional work experience with the most recent version of the Microsoft Office Suite
  • Experience with hard drive encryption tools such as Bitlocker
  • User-friendly customer service skills

Working Conditions:

This is an on-site position, working 8am-5pm, Monday through Friday. The contract is for 3 months with possible extension.



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