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Technical Support Specialist

4 weeks ago

Mesa, Arizona, United States Truno Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Truno Retail Technology Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to both internal and external customers, resolving technical issues, and collaborating with our team to ensure seamless support.

Key Responsibilities
  • Provide technical support to customers via phone, email, or chat
  • Identify and resolve technical issues in a timely and efficient manner
  • Collaborate with our team to develop and implement solutions to complex technical problems
  • Communicate effectively with customers and team members to ensure seamless support
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 3 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about technology, we encourage you to apply for this exciting opportunity.