Operations Manager

2 weeks ago

Virginia Beach, Virginia, United States CorVel Corporation Full time

CorVel Corporation is seeking a dedicated Production Manager to oversee the execution of production objectives and enhance operational processes. This pivotal role involves providing both strategic direction and hands-on support to the Capture Center, ensuring effective service delivery to clients and stakeholders. The successful candidate will focus on maintaining quality standards by evaluating performance against established procedures while promoting continuous improvement to enhance operational efficiency and employee satisfaction.

KEY RESPONSIBILITIES:

  • Achieve exceptional operational outcomes aligned with corporate strategic objectives.
  • Formulate and execute a strategic plan aimed at optimizing production workflows for sustainable efficiency improvements.
  • Anticipate and strategically plan resource requirements in response to volume changes and anticipated growth to fulfill customer needs.
  • Develop, implement, and assess a comprehensive performance measurement framework utilizing key performance indicators (KPIs).
  • Mentor and guide the team, fostering a culture of high performance.
  • Motivate and engage team members to deliver outstanding results.
  • Champion continuous enhancement in quality, efficiency, and overall service delivery.
  • Ensure team accountability for performance outcomes.

REQUIRED SKILLS & KNOWLEDGE:

  • Lead with a customer-centric approach, balancing customer experience with operational efficiency and quality.
  • Proven ability to innovate and enhance existing operations through technology, processes, and workforce management.
  • Understanding of value stream mapping with a keen awareness of time-sensitive process characteristics.
  • Capacity to inspire and influence engagement across all organizational levels.
  • Committed to building collaborative relationships with team members and cross-departmental stakeholders.
  • Demonstrated leadership excellence, problem-solving capabilities, and emotional intelligence.

IDEAL CANDIDATE PROFILE:

  • A successful history of leading and transforming production operations.
  • Experience in establishing structured processes and quality assurance protocols.
  • Strong leadership qualities with the ability to inspire and develop teams.
  • Exceptional communication and interpersonal abilities.
  • A collaborative, results-driven mindset.
  • Proven experience in cultivating a positive workplace culture based on trust and achievement.
  • A proactive attitude with a strong desire to make a meaningful impact.

EDUCATION & EXPERIENCE:

  • A bachelor’s degree in a relevant discipline such as engineering, manufacturing, or business administration is essential.
  • Demonstrated success in surpassing defined KPIs.
  • 7-10 years of experience in a production setting with direct management experience in similar processes.
  • Familiarity with structured methodologies (e.g., Lean Manufacturing, Six Sigma) is highly preferred.
  • 5 years of experience leading a diverse team of managers and staff; ability to engage with senior leadership and stakeholders.
  • Relevant certifications in Lean Manufacturing (e.g., Certified Lean Practitioner- CLP) or Six Sigma (Green Belt, Black Belt) are advantageous.

COMPENSATION:

CorVel employs a market-based approach to compensation, and salary ranges may vary based on location. Pay rates are determined by factors such as federal, state, and local minimum wage laws, geographic differentials, job-related skills, experience, qualifications, internal equity, and market conditions. Salary ranges are subject to change.

For roles at different levels (I, II, III, Senior, Lead, etc.), new hires may be assigned to a different level based on evaluations during the interview process, considering experience, qualifications, and overall suitability for the position. This level may influence the salary range, and any adjustments will be clarified during the offer stage.

Salary Range: $78,826 – $121,703

A comprehensive benefits package is available for full-time regular employees, including Medical (HDHP) with Pharmacy, Dental, Vision, Long-Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

About CorVel Corporation:

CorVel Corporation is a recognized leader in providing innovative risk management solutions. Our commitment to connecting organizations with technology-driven solutions that deliver significant value and operational cost savings has positioned us as a trusted partner in the industry. We pride ourselves on our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT).

CorVel is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.

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