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Medical Office Coordinator

2 months ago

Canton, Ohio, United States Aylo Health Full time

{"h1": "Medical Receptionist Job Description", "p": "At Aylo Health, we strive to provide quality healthcare that is simple and convenient. Our mission is to enrich the health and well-being of every life we touch. We offer a work environment that values lifelong relationships, growth, and career development. Our team is passionate about caring for each other and our patients with the same dedication.", "ul": [{"li": "Competitive pay for high-quality care and exceptional patient experience"}, {"li": "Medical, dental, and vision insurance"}, {"li": "Childcare assistance, up to $500 per month/child"}, {"li": "401K with company match"}, {"li": "STD, LTD, Life Insurance"}, {"li": "Paid Time Off and Paid Holidays"}], "h2": "Job Summary", "p": "Under the direction of the Office Manager, the Medical Receptionist will provide excellent customer/patient services via phone and in person. Essential duties include maintaining patient accounts, obtaining revenue, and protecting patients' rights.", "ul": [{"li": "Provide excellent customer service for patients; maintain confidentiality and privacy protocols"}, {"li": "Welcome and greet patients/clients/visitors in a helpful and friendly manner"}, {"li": "Maintain patient accounts by obtaining, recording, and updating personal and financial information"}, {"li": "Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims"}, {"li": "Protect patients' rights by maintaining confidentiality of personal and financial information"}, {"li": "Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays"}, {"li": "Perform day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry"}, {"li": "Transfer telephone calls as needed; work with call center representative to ensure adequate patient support at all times"}, {"li": "Adhere to all policies on safety and security; maintain restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality"}, {"li": "Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized"}, {"li": "Assist with other duties as assigned"}, {"li": "General cleaning duties to ensure that the office remains clean and tidy for both patients and staff"}], "h3": "Qualifications Required", "ul": [{"li": "High School graduate or equivalent required, Medical Receptionist Certificate a plus"}, {"li": "1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus"}, {"li": "Regular and reliable attendance is an essential function of the position"}, {"li": "Excellent communication skills"}, {"li": "Computer literate with entry level working knowledge"}, {"li": "Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time"}, {"li": "Duties require professional verbal and written communication skills"}, {"li": "Ability to work independently or with a team"}, {"li": "Professional appearance"}, {"li": "Positive attitude"}]}