Resort Ambassador: Creating Unforgettable Guest Experiences

2 days ago


Orlando, Florida, United States Wyndham Destinations Full time
At Wyndham Destinations, we're dedicated to putting the world on vacation. As a Greeter - Resort Ambassador, you'll play a vital role in delivering exceptional guest experiences at our over 270 vacation club resort locations worldwide. Our mission is to make every guest feel welcome, valued, and inspired to return. With a diverse range of comprehensive benefits, including medical, dental, and vision coverage, flexible spending accounts, and a 401(k) plan with employer match, we're committed to supporting your well-being and career growth.

As a key member of our team, you'll be responsible for:

- Greeting and serving resort guests, making their stay easier and more enjoyable.
- Ensuring proper handling of guest luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
- Providing personalized services to guests or referring requests to the appropriate department manager.
- Answering inquiries about resort amenities, services, policies, area attractions, dining, entertainment, and directions.

To succeed in this role, you'll need:

- A high school diploma or equivalent.
- At least one year of customer service experience.
- The ability to maintain a professional appearance and a cordial attitude towards all guests and staff.
- The capacity to handle high customer demand in a hospitality environment.
- Strong communication and interpersonal skills, with the ability to work independently or collaboratively as needed.

As a Wyndham Destinations associate, you'll enjoy a dynamic work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our guests. Join our global team and help create unforgettable guest experiences.

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