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Guest Experience Ambassador
4 weeks ago
Our Guest Experience Specialists take ownership of delivering exceptional service to our guests, guiding them through their entire stay with a guest-first mindset. They are empowered to move about their space and take initiative to address operational needs, process guest requests, and complete reports. Whether it's delivering quality meals or sharing local highlights, our Guest Experience Specialists make transactions feel like part of the experience.
Key responsibilities include creating a safe work environment, following company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Guest Experience Specialists will be on their feet and moving around, taking a hands-on approach to work, and performing tasks that require standing, sitting, or walking for extended periods.
We are committed to non-discrimination and equal opportunity employment. Our team is dedicated to providing a welcoming and inclusive environment for all guests and colleagues. If you are passionate about delivering exceptional service and creating memorable experiences, we encourage you to apply for this role.
