Guest Experience Ambassador

4 weeks ago


Orlando, Florida, United States Marriott International Inc Full time

Job Summary

As a Guest Experience Specialist at Marriott International Inc, you will be responsible for delivering exceptional guest experiences in the main areas of the hotel. This role requires a guest-first mindset, empowering you to move about your space and take ownership of operational needs, guest requests, and quality meals. You will be on your feet and moving around, taking a hands-on approach to work, and ensuring that every interaction is memorable and unique.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Deliver quality meals and share the highlights of the local area with guests.
  • Take ownership of the guest experience in the main areas of the hotel, ensuring that every interaction is memorable and unique.
  • Empower guests to have a seamless and enjoyable stay, providing solutions to any issues that may arise.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

About Marriott International Inc

Marriott International Inc is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing our guests with exceptional experiences and creating a safe and welcoming environment for all.



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