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2 months ago
We are seeking a highly skilled Service Supervisor to join our team at Goodyear Commercial Tire & Service Centers. As a Service Supervisor, you will be responsible for managing the service department, including the team and equipment, to ensure exceptional customer satisfaction and meet sales objectives.
Key Responsibilities- Manage Service Department Operations: Oversee the daily activities of the service department, including work routines, customer interactions, and team performance.
- Assist Center Manager: Collaborate with the Center Manager to achieve sales, units, and profit objectives, as well as ensure proper service estimates and accurate tire pricing.
- Lead by Example: Demonstrate a commitment to safety, quality, and customer satisfaction, and provide guidance and training to team members as needed.
- Process and Control: Efficiently process billing, maintain inventory levels, and control company assets.
- Team Development: Assist in hiring, training, and managing associates, as well as communicating work assignments and responsibilities.
- Commercial Tire Experience: Prior experience in commercial tire service and management is required.
- Leadership Skills: Strong leadership and communication skills, with the ability to work in a fast-paced environment and make decisions independently.
- Education and Certifications: High school diploma or equivalent, and relevant certifications or training in commercial tire service and management.
Goodyear is a leading tire company with a commitment to innovation, quality, and customer satisfaction. As a Service Supervisor, you will have the opportunity to work with a talented team, develop your leadership skills, and contribute to the success of our company.