Order Support Specialist

6 days ago


Canonsburg, Pennsylvania, United States Crown Castle USA, Inc. Full time
About the Role

Crown Castle USA, Inc. is seeking a highly skilled Order Support Specialist to join our Sales Operations team. As an Order Support Specialist, you will play a critical role in ensuring the timely and accurate processing of customer orders.

Key Responsibilities
  • Process orders in all lines of business, adhering to company policies and procedures.
  • Meet or exceed all metrics related to order processing, demonstrating a balance between speed and accuracy.
  • Interpret various internal and external customer inputs, including RF Data Sheets, flat files, construction drawings, and equipment plumbing diagrams.
  • Review order/system discrepancies and determine the best course of action to resolve.
  • Provide support to partners regarding order statuses.
  • Maintain excellent working relationships with internal Crown departments to expedite the sales process and improve order intake and output quality.
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field, or equivalent experience.
  • Minimum two (2) or more years of previous sales and customer support experience.
Preferred Qualifications
  • Strong attention to detail.
  • Proven organizational skills.
  • Proven customer service skills.
  • Strong critical thinking skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to handle multiple projects.
  • Ability to work independently and in group settings.
  • Ability to train/teach peers.
Working Conditions

This role falls into our hybrid work model, with a requirement to work in the office on Mondays through Thursdays. Fridays offer the option to work from home or the office, with an expectation of collaboration with teammates and stakeholders for critical moments that may require travel.



  • Canonsburg, Pennsylvania, United States Crown Castle Full time

    Position Title: Order Support Specialist, Tower (S3) Company Summary Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or...


  • Canonsburg, Pennsylvania, United States Enduracare Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at Enduracare Orthotic & Prosthetic Services.Key Responsibilities:Correspondence and Documentation: Draft and prepare professional correspondences, reports, and other documents to support the clinical and administrative functions of the...


  • Canonsburg, Pennsylvania, United States CentiMark Corporation Full time

    CentiMark Corporation is seeking a Customer Support Specialist to join our dynamic team. This position offers a competitive salary range of $40k - $45k along with comprehensive benefits.Are you dedicated to providing outstanding customer support and possess strong problem-solving skills? Do you thrive in a busy environment and pay attention to detail? If so,...


  • Canonsburg, Pennsylvania, United States Pancoast Staffing Services, Inc. Full time

    Job OverviewPancoast Staffing Services, Inc. is seeking a skilled Administrative Support Specialist to join our legal team.Key Responsibilities:Organizing and managing essential documents,Confirming details through electronic communication and phone calls,Logging data related to business agreements,Making necessary amendments to agreements as...


  • Canonsburg, Pennsylvania, United States Dons Appliance LTD Full time

    Position Overview:The Retail Sales Support Specialist plays a crucial role in assisting the sales team by welcoming customers and providing support to Sales Associates with essential administrative tasks.Compensation: $25/HourWe are dedicated to equipping you with the necessary tools to enhance your skills and advance your career.Benefits of the Role:This...


  • Canonsburg, Pennsylvania, United States Personnel Staffers Full time

    Job OverviewLegal Office Support Specialist – We are seeking a dedicated individual for a temporary role within our client's Legal department. This position offers the potential for transition to a permanent role. The working hours are from 8:30 AM to 5:00 PM, Monday through Friday. The client may conduct interviews for this position. Compensation is set...


  • Canonsburg, Pennsylvania, United States Paramount Senior Living Full time

    Sign-on Bonus ($500) for Full-Time Evening Shift Only Your Responsibilities As a Healthcare Support Specialist, you will aid residents in their daily activities, monitor their health status, and ensure their overall comfort and well-being. Your caring demeanor and meticulous attention to detail will significantly enhance the quality of life for our...


  • Canonsburg, Pennsylvania, United States CentiMark Full time

    CentiMark Corporation is seeking a Customer Support Specialist to join our dynamic team. This position offers a competitive salary range of $40k - $45k along with exceptional benefits. Are you driven by a commitment to outstanding customer service and possess strong problem-solving skills? If you thrive in a busy environment and have a keen attention to...


  • Canonsburg, Pennsylvania, United States OptumCare Full time

    The role of the Healthcare Technical Support Specialist is crucial in maintaining efficient computer operations, enabling end users to perform their organizational duties effectively. This position involves managing, prioritizing, documenting, and actively addressing end user support requests. Problem resolution may necessitate the use of diagnostic tools...


  • Canonsburg, Pennsylvania, United States Vision RNG Full time

    Position Overview:The primary role of the Project Management Specialist is to provide essential support to the Project Execution team at Vision RNG. This position involves direct collaboration with the Senior Project Manager and assistance to Project Managers, Engineers, and Construction Managers in the execution of renewable natural gas (RNG) facility...


  • Canonsburg, Pennsylvania, United States Aerotek Full time

    Job SummaryAerotek is seeking a skilled Assembly and Material Handling Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials and products throughout our warehouse.Key ResponsibilitiesOperate a forklift to move pallets and materials around the warehouseStage orders and prepare...

  • Transport Specialist

    2 weeks ago


    Canonsburg, Pennsylvania, United States Legrand NA Full time

    Position OverviewLegrand is excited to announce an opportunity for a Transport Specialist to join our Data Center Power and Control Division Starline Team. This role is essential in ensuring the safe and efficient transportation of materials between vendor locations and our manufacturing facility.Key ResponsibilitiesAs a Transport Specialist, your primary...


  • Canonsburg, Pennsylvania, United States Pennsylvania Transformer Technology Inc Full time

    Company OverviewPennsylvania Transformer Technology, Inc.Position SummaryThe Material Handling Specialist is accountable for the daily management of the storeroom operations. This role involves the handling of freight and parcel shipments, ensuring that incoming materials are organized and stored systematically. Responsibilities also include packaging and...


  • Canonsburg, Pennsylvania, United States Aerotek Full time

    Job SummaryAerotek is seeking a skilled Assembly and Material Handling Specialist to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the efficient movement and storage of materials, as well as the assembly of electrical busways and plugs.Key ResponsibilitiesMaterial Handling: Operate a forklift to move pallets...


  • Canonsburg, Pennsylvania, United States Aquatech International Full time

    Job OverviewSummary:At Aquatech International, we address the pressing issues of water scarcity and complexity through the integration of advanced technology, expertise, and financing. As a premier global provider of water and process technology solutions, we assist some of the world's most esteemed companies in reaching their sustainability and operational...


  • Canonsburg, Pennsylvania, United States Creative Financial Staffing Full time

    Senior Accounting SpecialistAbout Creative Financial Staffing:We are a family-oriented organization that fosters a friendly and collaborative environment.Our workforce is recognized for its dedication to teamwork and delivering exceptional results while adhering to deadlines.With a solid standing in the financial services sector, we take pride in our...

  • Welder Specialist

    1 week ago


    Canonsburg, Pennsylvania, United States Manpower Skilled Technical Full time

    Job Title: Welder SpecialistManpower Skilled Technical is seeking a skilled Welder Specialist to join their team. As a Welder Specialist, you will be part of the production department supporting the overall production of the facility.Key Responsibilities:Apply welds per AWS D1.1 Structural Welding Code - Steel and or PTTI weldment standards and WPS.Layout...


  • Canonsburg, Pennsylvania, United States Aerotek Full time

    Job OverviewWe are seeking a skilled Food Services Specialist to join our team at Aerotek. As a key member of our food services team, you will play a vital role in providing comprehensive food solutions in medical facilities.ResponsibilitiesPrepare and serve food to patients, staff, and visitors in a fast-paced hospital environment.Manage dietary specific...


  • Canonsburg, Pennsylvania, United States Pennsylvania Transformer Technology Inc Full time

    POSITION TITLE: IT Infrastructure SpecialistREPORTS TO: IT ManagerDEPARTMENT: Information TechnologySTATUS: ExemptOverview: The IT Infrastructure Specialist is accountable for the strategic provision of exceptional service for network, workstation, mobility, and business applications to all personnel while adhering to corporate IT governance. This role will...

  • Kitchen Support Staff

    2 weeks ago


    Canonsburg, Pennsylvania, United States Atria's Full time

    Job OverviewPosition: Kitchen Support StaffOverview: We are seeking a motivated individual to join our culinary team. Previous experience is beneficial but not mandatory. The ideal candidate should possess a strong work ethic and a positive mindset.Key Responsibilities:Assist in food preparation and kitchen organization.Maintain cleanliness and order in the...