Customer Support Specialist
3 days ago
We are seeking a highly skilled and motivated Customer Support Specialist to join our team at OCLC. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and ensuring a high level of customer satisfaction.
Responsibilities- Provide technical support to customers via phone, email, and other communication channels
- Troubleshoot and resolve technical issues with ILLiad and other library systems
- Document all activity in Zendesk and create knowledgebase articles
- Collaborate with other team members to resolve complex issues
- Develop and maintain a deep understanding of library workflows and technical systems
- Strong technical skills and knowledge of library systems and workflows
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong work ethic and reliable attendance
- Ability to maintain calm under stress and work effectively in a team environment
OCLC is a non-profit global technology company that develops innovative services for libraries. We are dedicated to helping libraries connect people to the resources they need to learn and grow. Our goal is to provide innovative technologies that help libraries meet the demands of a rapidly changing digital world.
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Customer Support Specialist
4 weeks ago
Dublin, Ohio, United States Gutter Guards America Full timeJob OverviewWe are a rapidly expanding home improvement organization seeking dedicated Customer Support Specialists who will serve as the primary contact between our company and its existing and prospective clients. The ideal candidate will excel in scheduling appointments for our sales team, addressing customer concerns, and responding to inquiries, all...
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Customer Support Specialist
4 weeks ago
Dublin, Ohio, United States Gutter Guards America Full timeJob OverviewWe are a rapidly expanding home improvement firm seeking dedicated Customer Support Specialists who will serve as the primary contact between our organization and its existing and prospective clients. The ideal candidate will efficiently manage appointment scheduling for our sales team, address customer concerns, and respond to inquiries,...
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Senior Regional Customer Support Specialist
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Customer Support Specialist
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Dublin, Ohio, United States BMI Federal Credit Union Full timeAbout BMI Federal Credit Union BMI Federal Credit Union (BMI FCU) is dedicated to providing exceptional financial services to our member-owners. We pride ourselves on offering competitive compensation and benefits, including holiday pay, paid time off (PTO), a matching 401(k) plan, a comprehensive wellness program, professional growth opportunities, and...
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IT Support Specialist
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Lead Customer Support Expert for EMEA
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Dublin, Ohio, United States SMA Solar Technology AG Full timeSenior Regional Customer Support SpecialistIn the role of Senior Regional Customer Support Specialist, you will collaborate with local Senior Experts across the EMEA region to deliver solutions for intricate technical challenges related to photovoltaic systems and their commissioning for our clientele.Address customer queries concerning Home and Business...
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IT Support Specialist
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Dublin, Ohio, United States Sedgwick Full timeIT Support SpecialistSedgwick is a leading provider of technology-enabled risk, benefits, and integrated business solutions. We take care of people and organizations when they face a major life event or unexpected situation. Our team of 27,000 colleagues around the globe is dedicated to providing compassionate care and expert guidance.Job SummaryThe IT...
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Helpdesk Support Specialist
2 weeks ago
Dublin, Ohio, United States Bayside Solutions Full time{"Job Title": "Helpdesk Support Specialist", "Job Summary": "We are seeking a skilled Helpdesk Support Specialist to join our team at Bayside Solutions, Inc. in Dublin, CA. As a Helpdesk Support Specialist, you will provide technical support to corporate users, distribution center users, and retail store employees via telephone, email, and in-person...
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Customer Service Specialist
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Dublin, Ohio, United States Randstad North America, Inc. Full timeJoin Our Dynamic Team as a Customer Service SpecialistAre you looking to advance your career in a thriving and collaborative workplace? We invite you to become a part of our dedicated team at Randstad North America, Inc.Position Overview:As a Customer Service Specialist, you will play a vital role in delivering exceptional service to our clients. Your...
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Helpdesk Support Specialist
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Dublin, Ohio, United States Bayside Solutions Full time{"Job Title": "Helpdesk Support Specialist", "Job Summary": "We are seeking a skilled Helpdesk Support Specialist to join our team at Bayside Solutions, Inc. in Dublin, CA. As a Helpdesk Support Specialist, you will provide technical support to corporate users, distribution center users, and retail store employees via telephone, email, and in-person...
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Healthcare IT Support Specialist
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IT Support Specialist
3 weeks ago
Dublin, Ohio, United States Brown Enterprise Solutions LLC Full timeJob DescriptionBrown Enterprise Solutions LLC is a leading provider of technology consulting services and computer technology products to small and medium-sized businesses, government agencies, and educational institutions. We are seeking a highly skilled IT Support Specialist to join our team.Key Responsibilities:• Install, maintain, and repair computer...
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Customer Credit Specialist
2 weeks ago
Dublin, Ohio, United States NESCO Inc Full timeJob Title: Customer Credit SpecialistJob Summary: We are seeking a highly organized and detail-oriented Customer Credit Specialist to join our team at Nesco Resource. As a key member of our credit department, you will be responsible for reviewing and processing credit applications, ensuring accurate and timely completion of tasks, and providing exceptional...
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Customer Relations Specialist
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Customer Service Specialist
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Dublin, Ohio, United States BMI Federal Credit Union Full timeJob Title:Customer Service SpecialistCompany:BMI Federal Credit UnionLocation: RemotePay: $20.50 per hourSchedule: 40 hours per week, with flexibility required for weekday shifts and occasional weekend coverage.ABOUT BMI FEDERAL CREDIT UNION:BMI Federal Credit Union is a member-focused financial institution dedicated to enhancing the financial health of our...
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Customer Relations Specialist
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Dublin, Ohio, United States Big Sandy Superstore Full timeAbout the RoleWe are seeking a highly skilled Customer Relations Specialist to join our team at Big Sandy Superstore. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesVerify order information accuracy and correct...
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Technical Support Specialist
2 weeks ago
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HPLC Instrumentation Support Specialist
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Technical Support Specialist
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Dublin, Ohio, United States Pace® Life Sciences Full timeAbout UsPace Life SciencesPace is dedicated to enhancing global health and safety. We support the pharmaceutical and biopharmaceutical sectors throughout the drug development journey, from initial research and development to clinical trials and commercial product support. For clients with their own manufacturing and laboratory facilities, Pace offers...
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Paralegal Support Specialist
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Dublin, Ohio, United States Jarvis Law Office PC Full timeJob OverviewWe are seeking a committed individual to join our team as a Paralegal Support Specialist. In this role, you will play a crucial part in assisting our legal team and ensuring that our clients receive the highest level of service. Your primary responsibilities will involve collaborating closely with attorneys to prepare essential documentation...