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Patient Registration Specialist

2 months ago

Savannah, Georgia, United States St. Joseph'sCandler Full time
Position Overview The Patient Registration Specialist plays a crucial role in the seamless pre-registration process for scheduled elective patients. This involves accurately collecting and entering patient demographic and insurance information into the system, preparing a financial estimate of patient liabilities, clearly communicating this estimate to patients, and ensuring the collection and documentation of any required payments. Additionally, the specialist is tasked with verifying that uninsured patients are appropriately authorized for services. Educational Requirements A High School Diploma or GED is preferred. Relevant Experience 1-2 years of experience in registration within a hospital, medical office, or insurance environment is preferred. Familiarity with health insurance benefits is also preferred. Licensure & Certification No specific licenses or certifications are required. Key Responsibilities - Achieve departmental production and quality benchmarks. - Accurately select the appropriate insurance/payer codes in the system according to established protocols. - Ensure the legibility of scanned insurance cards. - Complete all insurance and subscriber information accurately. - Review previously obtained eligibility and benefit details to ascertain patient financial responsibilities. - Confirm insurance coverage and benefits when necessary. - Clearly explain coverage details to patients and collect due amounts. - Provide exceptional customer service and assist patients in resolving account-related inquiries.