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Commercial Lines Account Manager

2 months ago

Pittsburgh, Pennsylvania, United States Harrison Gray Search & Consulting Full time
Job Overview

Harrison Gray Search & Consulting is partnering with a reputable insurance broker to find an experienced Commercial Lines Account Manager. This long-standing company is dedicated to its clients and employees, offering a unique opportunity for a professional to grow and develop their career.

Key Responsibilities:

  • Provide exceptional customer service to internal and external clients, ensuring prompt, accurate, and professional communication.
  • Develop in-depth knowledge of key coverages and risk management techniques to effectively advise clients.
  • Market new and renewal business opportunities to drive growth and revenue.
  • Maintain strong relationships with internal staff and collaborate to achieve business objectives.
  • Review and analyze current coverages and contractual requirements, providing guidance on necessary changes and coordinating claims reviews.
  • Build and maintain relationships with clients and their teams, ensuring a high level of customer satisfaction.
  • Update applications and general information in the agency management system, ensuring accuracy and completeness.
  • Process, delegate, and oversee audits, endorsements, certificates, proposals, policy checking, and all other policy service and maintenance tasks.
  • Ensure all business activities are conducted in accordance with established policies and procedures.
  • Maintain a valid Pennsylvania Property & Casualty Insurance license and complete all required continuing education (CE) courses.

Requirements:

  • High School Diploma, GED, or Bachelor's Degree.
  • 3-5 years of experience in Commercial lines insurance.
  • Licensed in Pennsylvania Property/Casualty.
  • Previous experience with Applied EPIC.
  • Excellent communication and conflict resolution skills.
  • Ability to delegate tasks and follow up as necessary.
  • Strong time management, organizational, and multi-tasking skills with high attention to detail.
  • Ability to build and maintain effective relationships with clients, carriers, and peers.
  • Ability to negotiate and drive business results.
  • Proficiency in Microsoft Office Products (Outlook, Word, Excel).

Perks:

  • Competitive health benefits, 401(k), and PTO package.
  • Hybrid schedule offering flexibility and work-life balance.
  • Family-owned values and a supportive work environment.
  • Access to a beautiful historic building and on-site amenities.
  • Opportunities for personal and professional development.