Paralegal - Consumer Protection Unit

1 month ago

New York, New York, United States NYLAG Full time
About NYLAG
NYLAG is a leading civil legal services organization dedicated to combating economic, racial, and social injustice. Our mission is to provide comprehensive, free civil legal services, financial empowerment, impact litigation, policy advocacy, and community partnerships to individuals and families experiencing poverty or in crisis. We are committed to disrupting systemic racism and promoting access to justice for all. Our services are provided in over 150 community sites and on our Mobile Legal Help Center. We have a team of 380 staff members who impact the lives of nearly 129,000 people each year.

Job Description
We are seeking a Paralegal to join our Consumer Protection Unit (CPU) team. CPU represents clients in a wide range of consumer rights matters, including fraud, predatory lending, and illegal debt collection. The Paralegal will work with lenders to resolve or reduce clients' medallion loan debts. This is a unique opportunity to work with a dedicated population in need of help. The Paralegal will provide crucial screening, resources, information, and legal advocacy (under attorney supervision) for clients. Responsibilities include maintaining a client caseload, performing legal intakes, scheduling appointments, and communicating with clients. The Paralegal may also conduct legal research, investigate new areas of relevant law, and perform other tasks as needed. The position requires strong organizational skills, attention to detail, and the ability to work independently and as part of a team. A commitment to serving vulnerable New Yorkers and immigrant populations is essential.

Duties and Responsibilities

  • Represent clients in the restructuring of their taxi medallion loans under attorney supervision
  • Handle various business transactions for medallion owners
  • Assist attorneys in the unit with their litigation cases
  • Handle the scheduling of appointments for the project
  • Assist with grant reporting
  • Perform administrative tasks such as copying, scanning, and filing
  • Conduct thorough client legal intakes
  • Passionately advocate for diverse clients in various legal or financial areas
  • Investigate facts through interviews and document collection
  • Advocate on behalf of clients opposing or collaborating with various plaintiffs, lenders, organizations, and government agencies
  • Prepare legal documents for own cases and assist other attorneys
  • Provide oral and written translations for attorneys representing non-English-speaking clients
  • Refer clients to staff attorneys and assist in scheduling appointments
  • Perform legal research
  • Create and distribute outreach materials
  • Conduct and/or provide assistance for community workshops on relevant topics
  • Data entry in client database and other outlets
  • Manage and assign tasks to volunteers as needed
  • Report to supervising attorneys and staff attorneys on cases, advocacy strategies, scheduling, and other matters
  • Work closely with NYLAG's experienced attorneys, supervisors, and case handlers and receive on-the-job and formal training
  • Other responsibilities as assigned


Qualifications

  • Desire to work directly with clients
  • Fluency in any of the following languages is preferred: Bengali, Urdu, Hindi, Punjabi, Arabic, Haitian-Creole, Russian
  • Detail-oriented, organized, excellent time management skills
  • Able to work independently and as part of a team
  • Experience with New York City legal firms, social services organizations, or experience with consumer law preferred
  • A commitment to serving vulnerable New Yorkers and immigrant populations of diverse backgrounds
  • A desire to learn the relevant advocacy strategies and law
  • Passion for public interest and strong desire to help people
  • Excellent communication, research, and writing skills
  • Excellent oral, written, and analytic abilities
  • Strong organizational skills and attention to detail

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