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Claims Resolution Specialist

2 months ago

Naperville, Illinois, United States Gpac Full time
Job Title: Senior Claims Adjuster

Employment Type: Full-time

About Us:

Gpac is a leading search firm specializing in placing quality professionals within multiple industries across the United States. We pride ourselves on fostering a supportive and innovative work environment where our team members can thrive and advance their careers.

Job Overview:

The Senior Claims Adjuster will be responsible for managing complex and high-value insurance claims from inception through resolution. This role requires a keen eye for detail, exceptional problem-solving skills, and the ability to make sound judgments while adhering to company policies and industry regulations.

Key Responsibilities:

  • Evaluate and investigate complex insurance claims, including property, casualty, and liability claims.
  • Review and analyze claim reports, documentation, and evidence to determine coverage, liability, and settlement amounts.
  • Conduct interviews with claimants, witnesses, and other relevant parties to gather necessary information.
  • Collaborate with legal, medical, and financial professionals to support claim resolution.
  • Negotiate settlements with claimants, attorneys, and other stakeholders, ensuring fair and equitable outcomes.
  • Maintain accurate and detailed records of all claim activities, correspondence, and decisions.
  • Monitor and manage a caseload of active claims, ensuring timely and efficient resolution.
  • Provide mentorship and guidance to junior adjusters and support staff.
  • Stay current with industry trends, regulatory changes, and best practices to ensure compliance and improve processes.

Qualifications:

  • Minimum of 5 years of experience in claims adjustment, with a proven track record in handling complex claims.
  • Relevant certifications (e.g., Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU)) are preferred.
  • Strong analytical and investigative skills, with the ability to assess complex information and make informed decisions.
  • Excellent communication and negotiation skills, with a customer-focused approach.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement savings plan with company matching.
  • Generous paid time off and holiday leave.
  • Professional development opportunities and career advancement.
  • A supportive and inclusive work culture.
  • Flexible Work schedule