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Automation Field Service Specialist

2 months ago

Seattle, Washington, United States Amada America, Inc. Full time
Job Overview

We are seeking a dedicated professional to provide exceptional support for our Amada Automation Systems, focusing on core machinery operations. This role encompasses installation, maintenance, training, and technical support within the designated territory.

Key Responsibilities:
  • Expertly troubleshoot mechanical, hydraulic, pneumatic, electrical, and control systems, along with networking issues.
  • Accurately interpret layout drawings and blueprints for equipment installation.
  • Prepare and submit daily service reports and weekly expense reports.
  • Demonstrate effective communication skills in English.
  • Foster excellent customer relationships and ensure thorough follow-up.
  • Oversee the complete equipment installation process at customer locations, which may involve physical tasks such as climbing and bending.
  • Provide training on operation, applications, software, and part programming to customers.
  • Utilize Amada software applications for line control and part programming.
  • Engage in regular travel within the assigned territory.
  • Capable of lifting weights up to 50 lbs.
Additional Responsibilities:
  • Ability to communicate in Spanish is a plus.
Reporting Structure:

This position reports directly to the Regional Service Manager.

Qualifications:

A Bachelor's degree in Electronics or a minimum of an Associate's degree with relevant experience is preferred.

Skills Required:
  • Proficient in analyzing and repairing various systems including mechanical, hydraulic, pneumatic, optical, and electrical.
  • Skilled in using hand tools, Volt/Ohm meters, and oscilloscopes.
  • Familiarity with computers and Windows operating systems.
  • Adept at reading and interpreting mechanical and electrical schematics.
  • Responsible for providing comprehensive service and support throughout the customer's machine ownership experience.
Travel Requirements:
  • Regular travel within the assigned territory, with occasional overnight stays.
Compensation:

Hourly rate: $30.00

Benefits Offered:
  • Comprehensive medical and hospitalization coverage
  • Pharmacy benefits
  • Dental and vision insurance
  • 401(k) retirement plan
  • Profit-sharing opportunities
  • Life insurance
  • Long-term disability coverage
  • 12 paid holidays annually
  • Travel accommodations and mileage reimbursement
  • $200 voucher for work boots
  • Company-provided uniform, laptop, cellphone, and toolbox
Physical Requirements:

Must be able to lift an average weight of 50 lbs on a daily basis.