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Patient Access Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health System. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our medical services.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers, ensuring a positive experience throughout the patient access process.
- Efficiently manage patient scheduling, registration, and insurance verification, ensuring accurate and timely processing of patient information.
- Collaborate with healthcare providers and staff to ensure accurate and up-to-date patient information, facilitating effective communication and care coordination.
- Perform vital signs and other screenings, obtaining height, weight, allergy, and medication history, and other assessments as required.
- Prepare patients for exams, explaining procedures and answering questions in a clear and compassionate manner.
- Schedule and reschedule patient appointments, including transferring patients to appropriate departments for scheduling and updating necessary information.
- High school diploma or equivalent required; completion of a Medical Assistant training program preferred.
- Basic Life Support (BLS) certification from the American Heart Association required; certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Certification as a Medical Assistant (or other medical specialty-based certification) preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in computer skills and data entry, with the ability to learn and adapt to new systems and technologies.
Ochsner Health System is committed to providing a supportive and inclusive work environment that fosters growth and development. As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and advancement.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
