Business Development Center Manager
3 weeks ago
Business Development Center Manager
CAPITAL is seeking an experienced and strategic Business Development Center Representative Manager to lead our BDC team. The BDC Manager will be responsible for developing and executing effective strategies to generate and nurture leads, driving business growth. The ideal candidate will possess strong leadership skills, a proven track record in business development, and the ability to inspire and motivate a team of BDCs to achieve and exceed targets.
About Us
CAPITAL is a distinguished ensemble of 20 automotive and powersports franchises across the state of North Carolina. Our roots run deep in the automotive industry, embodying a rich tradition that, despite our expansive growth and a vibrant team of over 1,500 dedicated employees, maintains the warm, inclusive culture of a family-owned business. At CAPITAL, we pride ourselves on not just our vast selection of high-quality vehicles but on a legacy of fostering strong community ties and building lasting relationships with both our customers and team members.
Responsibilities
- Lead and manage a team of Business Development Representatives
- Provide coaching, guidance, and mentorship to enhance individual and team performance
- Analyze market trends and competitor activities to identify new business prospects
- Monitor progress towards goals and implement corrective actions as needed
- Provide ongoing training to BDRs on effective prospecting, lead qualification, and communication techniques
- Utilize and optimize the use of CRM and other sales tools to track leads, activities, and results
- Incorporate market insights into BDR strategies
- Other duties assigned
Requirements
- Experience in a leadership or managerial position is preferred
- Ability to inspire and motivate a team towards achieving goals
- Goal-oriented mindset with a focus on achieving measurable outcomes
- Proficient in using CRM systems, sales tools, and analytics platforms
- Comfortable with technology-driven approaches to business development
- Strong problem-solving skills to address challenges and obstacles
- Ability to find creative solutions to improve lead generation and conversion processes
- Must pass pre-employment background screenings
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