Field Service Engineer

5 days ago


Pleasanton, California, United States Shimadzu Scientific Instruments Full time
Job Summary

The Field Service Engineer - Analytical Instrumentation Specialist will be responsible for providing technical support and repair services for Shimadzu Scientific Instruments' customers. This role will involve traveling to customer locations to perform installations, repairs, and maintenance of analytical instrumentation.

Key Responsibilities
  • Provide technical support and repair services for customers
  • Travel to customer locations to perform installations, repairs, and maintenance of analytical instrumentation
  • Accurately document and report all repairs and product failures
  • Provide design change and improvement recommendations as needed
  • Collaborate with regional staff to ensure timely and efficient service delivery
Requirements
  • Associate degree in Electrical Engineering or Technology
  • At least four (4) years of field or in-house exposure to analytical instrumentation repair work
  • Proficiency in at least five product line areas
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
Working Conditions

This position requires frequent travel to customer locations, which may involve overnight stays. The Field Service Engineer - Analytical Instrumentation Specialist must be able to lift up to 40 pounds and have use of hand to finger senses to use and grasp hand tools to repair instrumentation.

Benefits

Shimadzu Scientific Instruments offers a competitive compensation package, including a salary, benefits, and opportunities for professional growth and development.



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