Relationship Banking Officer

4 weeks ago


Owatonna, Minnesota, United States Profinium Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Relationship Banking Officer to join our team at Profinium Inc. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.

Key Responsibilities
  • Provide high-level customer service, including greeting walk-in customers and answering incoming calls in a friendly and professional manner.
  • Perform various banking functions, including cashing checks, taking deposits, withdrawals, and other transactions.
  • Assist clients with their current account needs, including checking, savings, certificates, and other banking products.
  • Ensure that cash balances are secure and within assigned limits.
  • Understand and comply with relevant laws and regulations, including the Bank Secrecy Act and privacy policies.
  • Recognize and report suspicious behavior to management.
Accountabilities
  • Successfully retain, expand, and attract clients to Profinium's products and services.
  • Assist clients with opening new accounts and recommending banking products and services.
  • Recommend policy and procedure enhancements to better serve customers and coworkers.
  • Understand and effectively apply selling techniques to open, develop, and close sales.
  • Meet personal and team goals, as well as contribute to the success of the branch and bank.
Requirements
  • High school degree or equivalent.
  • 2-4 years of experience in a community bank and 5+ years of experience in a customer service environment.
  • Strong knowledge of typical bank products and services.
  • Ability to maintain confidential information and work in a team environment.
  • Skills in a typical office environment, including computer skills and utilization of office equipment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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