Automotive Collision Repair Center Supervisor
2 weeks ago
Automotive Collision Repair Center Supervisor
An exciting opportunity has arisen for a Collision Repair Center Supervisor at a prominent and award-winning automotive dealership. We are seeking candidates with a proven track record in management within a reputable collision repair facility, with references readily available. This role demands exceptional leadership skills and a commitment to fostering a positive culture for both customers and employees. Joining our well-established organization presents a fantastic opportunity for career growth.
The Collision Repair Center Supervisor will be responsible for the comprehensive management of the collision repair department. Key responsibilities include staffing, enhancing customer loyalty, controlling costs, achieving both quarterly and annual goals, and maintaining accurate records for the collision center. We are in search of a leader with a robust background in customer service, ready to guide a skilled team. The Supervisor plays a crucial role in shaping the customer experience within the Collision Center, ensuring that both Estimators and Technicians deliver high-quality repair services and achieve high levels of customer satisfaction.
Our dealership is one of the most established in the region, with many employees enjoying long tenures due to our commitment to their professional development and recognition of their hard work. We take pride in our customer service excellence and overall profitability.
Key Responsibilities
- Supervise Estimators and Technicians, providing guidance on repair processes.
- Manage team operations, including hiring, training, scheduling, and performance management.
- Build and maintain strong relationships with vendors and insurance providers.
- Monitor employee performance and provide regular feedback to enhance efficiency.
- Ensure compliance with all industry standards, regulations, and laws.
- Coordinate with the Parts Department to guarantee timely delivery of repair parts and inventory management.
- Assist in training new hires on company policies, safety protocols, and operational procedures.
Preferred Qualifications
- Demonstrated experience as a Collision Repair Center Supervisor (minimum of 2 years preferred).
- Familiarity with CCCOne, CDK, and X-Time is advantageous.
- Strong managerial and customer service capabilities.
- Excellent communication and team-building skills.
- High School Diploma; a degree in Business Administration or relevant experience is preferred.
- Valid Driver's License is required.
- Successful completion of a criminal background check is necessary.
- Drug screening is mandatory.
Compensation and Benefits
- Competitive salary based on experience.
- Health insurance coverage.
- Paid time off and holiday benefits.
- 401K retirement plan.
- Opportunities for continuing education and professional development.
Mall of Georgia Ford is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, national origin, disability, or any other protected characteristic as outlined by federal, state, or local laws.
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