Quality Improvement Coordinator II

2 weeks ago


Los Angeles, California, United States Children's Hospital Los Angeles Full time

EXCELLENCE IN PEDIATRIC HEALTHCARE

Children's Hospital Los Angeles (CHLA) is recognized among the top pediatric healthcare facilities in the United States, dedicated to providing exceptional care for children throughout California.


Our team of leading experts in medicine, education, and research collaborates to deliver family-centered healthcare over half a million times annually.

We offer over 350 specialized programs and services, tailored specifically for children, ranging from primary care to complex critical care.

The future of CHLA is filled with promise, driven by investments in technology, research, and innovation to create personalized, convenient, and empowering care.

Our scientists collaborate with clinical experts to translate laboratory discoveries into treatments that are ideally suited for each patient.

Together, CHLA team members are transforming healthcare into a journey of health transformation.


At CHLA, the work you do is significant—not only for you and your colleagues but, most importantly, for our patients and their families.

While the challenges are many, the rewards are plentiful.

It's Work That Matters.

Position Overview


This is a remote role with occasional on-site meetings. Candidates must reside in California.


Work Schedule: 8:00 AM - 4:30 PM

Role Summary: The Quality Coordinator II (Data and Analytics - ACS NSQIP) plays a crucial role in spearheading quality and performance enhancement initiatives that impact core clinical processes and patient care operations. Collaborating with managers and physicians within the Quality Improvement department, this position focuses on identifying and improving clinical issues that yield both quantitative and qualitative outcomes for our internal and external stakeholders. Key performance deliverables encompass quality, safety, and process enhancement. This role entails executing daily Quality Improvement Activities in alignment with accreditation standards, regulatory mandates, and organizational performance improvement objectives. Additionally, this position supports the Quality and Safety Dashboard and develops audit tools.


This Quality Coordinator will act as a site coordinator for the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP).


Key Responsibilities:

  • Conducting clinical data abstraction for perioperative patients
  • Performing follow-ups with participating patients through phone calls or correspondence
  • Validating and submitting NSQIP data
  • Analyzing and discussing the NSQIP Semi-Annual Report (SAR) with the Surgical Performance Improvement Committee and perioperative leaders
  • Leading quality and performance enhancement initiatives that influence core clinical processes and patient care
  • Creating and maintaining dashboards related to quality outcomes and process metrics for perioperative services

Qualifications: A minimum of 3 years of experience in Quality Improvement is required. At least 2 years of nursing or clinical experience is strongly preferred, with perioperative experience being advantageous. A combination of hospital work experience and data analysis expertise is essential. Experience collaborating with physicians and other healthcare professionals is necessary. Familiarity with Oracle Cerner EMR is highly preferred. Proven experience in leading or facilitating projects and initiatives is strongly preferred.

Education and Certifications: A Bachelor's degree in healthcare or a related field is required, with a Master's degree preferred. NSQIP SCR certification is highly preferred.

Compensation Information

$76,128.00-$137,030.00

CHLA values the contributions of each team member to our organization.

The final determination of a successful candidate's starting pay will vary based on various factors, including education and experience relevant to the position.

The pay scale provided for this position is generally applicable to candidates who meet the specified qualifications and requirements outlined in this job description.

Additional compensation may be available for candidates who exceed these specified qualifications and requirements.

We offer a competitive compensation package that acknowledges your experience, credentials, and education, along with a comprehensive benefits program to meet your needs.

CHLA looks forward to welcoming you to our world-class organization, where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health, both locally and globally.

As a premier Magnet teaching hospital, you will find an environment that fosters learning, is rooted in care and compassion, and is home to thought leadership and unwavering support.

CHLA is committed to creating hope and building healthier futures—for our patients, as well as for you and your career.

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. So do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer.

We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information, or any other legally protected basis under federal, state, or local laws, regulations, or ordinances.

We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.


Qualified applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act.

Please contact CHLA Human Resources if you need assistance with the application process.

Diversity inspires innovation. Our experiences, perspectives, and backgrounds enable us to better serve our patients and foster a strong community at CHLA.

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