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Salesforce System Administrator

2 months ago


Fort Lauderdale, Florida, United States Hotwire Communications Full time
Salesforce System Admin Job Description

The ideal candidate for this Salesforce System Admin role will be responsible for configuring, maintaining, and optimizing our Sitetracker platform to support our project and asset management needs. This includes developing custom solutions within the platform to address unique business requirements.

The successful candidate will work closely with various teams to ensure the platform's effectiveness, efficiency, and alignment with business goals. Key responsibilities include configuring and customizing Salesforce to meet specific project needs, developing custom solutions and applications within Sitetracker, creating and managing project templates, workflows, and automation rules, and collaborating with cross-functional teams to understand their requirements and provide Sitetracker solutions.

Responsibilities:

  • Configure and customize Salesforce to meet specific project needs.
  • Develop custom solutions and applications within Sitetracker.
  • Create and manage project templates, workflows, and automation rules.
  • Collaborate with cross-functional teams to understand their requirements and provide Sitetracker solutions.
  • Maintain data integrity within the platform and troubleshoot any data-related issues.
  • Train new users and provide ongoing support to ensure proficient use of Sitetracker.
  • Monitor platform performance, identify areas for improvement, and implement enhancements.
  • Stay up to date with Sitetracker updates and industry best practices to make recommendations for improvements.
  • Develop and maintain documentation, guidelines, and training materials for Sitetracker usage.
  • Serve as the primary point of contact for Sitetracker-related inquiries and issues.
  • Configure and maintain Sitetracker settings, including user management, profiles, roles, security, and data access.
  • Create and manage custom reports, dashboards, and analytics to provide insights into project performance and key metrics.
  • Collaborate with stakeholders to gather requirements and translate them into Salesforce and Sitetracker configuration changes.
  • Collaborate with Salesforce administrators, developers, and project managers to implement and deliver projects cohesively.

Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • Proven experience as a Salesforce Administrator or similar role.
  • Strong knowledge of Sitetracker and its capabilities is a plus.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration abilities.
  • Ability to manage multiple projects and priorities.
  • Detail-oriented with a focus on data accuracy.
  • Sitetracker certification is a plus.

Benefits:

  • Comprehensive Healthcare/Dental/Vision Plans.
  • 401K Retirement Plan with Company Match.
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday).
  • Paid Volunteer Time.
  • Paid Parental Leave.
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire.
  • Discounted service offerings are provided for high-speed internet, video service, phone, and security service.
  • Employee Referral Bonuses.
  • Exclusive Entertainment Discounts/Perks.