Salesforce System Administrator

3 weeks ago


Fort Lauderdale, Florida, United States Hotwire Communications Full time

The ideal candidate for this Salesforce Administrator role will be responsible for configuring, maintaining, and optimizing our Sitetracker platform to support our project and asset management needs.

This role requires a strong understanding of Salesforce and its capabilities, as well as excellent problem-solving and analytical skills.

The successful candidate will work closely with various teams to ensure the platform's effectiveness, efficiency, and alignment with business goals.


Key Responsibilities:
  • Configure and customize Salesforce to meet the specific needs of our projects and operations.
  • Develop custom solutions and applications within Sitetracker to address unique business requirements.
  • Create and manage project templates, workflows, and automation rules in Sitetracker.
  • Collaborate with cross-functional teams to understand their requirements and provide Sitetracker solutions.
  • Maintain data integrity within the platform and troubleshoot any data-related issues.
  • Train new users and provide ongoing support to ensure proficient use of Sitetracker.
  • Monitor platform performance, identify areas for improvement, and implement enhancements.
  • Stay up to date with Sitetracker updates and industry best practices to make recommendations for improvements.
  • Develop and maintain documentation, guidelines, and training materials for Sitetracker usage.
  • Serve as the primary point of contact for Sitetracker-related inquiries and issues.
  • Configure and maintain Sitetracker settings, including user management, profiles, roles, security, and data access.
  • Create and manage custom reports, dashboards, and analytics to provide insights into project performance and key metrics.

Requirements:
  • Bachelor's degree in a related field or equivalent work experience.
  • Proven experience as a Salesforce Administrator or similar role.
  • Strong knowledge of Sitetracker and its capabilities is a plus.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration abilities.
  • Ability to manage multiple projects and priorities.
  • Detail-oriented with a focus on data accuracy.
  • Sitetracker certification is a plus.


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