Senior Collections Specialist

4 hours ago


Doral, Florida, United States Phoenix Pro Connect Full time
Job Title: Collections Specialist

Phoenix Pro Connect is seeking a skilled Collections Specialist to join our team. As a key member of our finance department, you will be responsible for collecting past due invoices, negotiating payment arrangements with customers, and reconciling accounts to ensure accurate balances.

Responsibilities:
  • Collect past due invoices in a timely manner
  • Provide customers with proof of deliveries, copies of invoices, and other necessary documentation
  • Negotiate payment arrangements with customers and resolve any issues that may arise
  • Reconcile accounts to present customers with accurate balances
  • Discuss past due accounts with management and the sales department to determine the best course of action
  • Report delinquent accounts to management that may impact our cash forecast
  • Request claim investigations to issue credit memos
  • Send collection letters and statements to customers
  • Assist the EDI Department with correcting invoices and transmission problems
  • Navigate customer websites to retrieve payment information
  • Prepare weekly/monthly reports for upper management with collection updates
  • Maintain the debit balance and buyer hold report up to date
  • File claims with the factor company promptly
  • Send daily forecast updates
  • Assist other collectors and train new employees
  • Assist upper management and participate in month-end closing
  • Prepare month-end comments for Specialty Accounts
  • Reconcile CIT (302H) and the end of the month for Cash applications

We are looking for a highly organized and detail-oriented individual with excellent communication skills to join our team. If you have experience in collections and credit, we encourage you to apply.



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