Customer Relations Coordinator
6 days ago
About Shakuff
We are a leading international lighting company specializing in custom glass lighting and decor. Our company is known for its bespoke, luxury lighting fixtures and exceptional customer service.
We are seeking a highly motivated and organized individual to join our team as an Office Coordinator & Customer Relations Specialist. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work independently and as part of a team.
Responsibilities
- Greet and host customers in the showroom
- Answer and direct phone calls
- Provide customer service and support
- Coordinate with our production team
- Gather online reviews
- General office organization
- Mail and email correspondence
- Various ad hoc jobs
Requirements
- Strong customer service background
- Excellent communication skills
- Attention to detail
- Experience with Slack and Streak Customer CRM
- Proficiency in using Apple products
- Working knowledge of G-Suite and Dropbox
- Ability to work independently and as part of a team
- Ability to effectively meet daily deadlines
What We Offer
- Salary paid every other Friday
- Opportunity to work with a growing company
- Chance to develop your skills and experience
How to Apply
Please submit a brief cover letter with your CV, showcasing your experience and qualifications for the position.
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