Customer Service Representative

3 weeks ago


Brooklyn, New York, United States Preferred Homecare of NY Corporate Full time

Job Summary: We are seeking a highly skilled Call Center Representative to join our team at Preferred Home Care of New York. As a key member of our corporate office, you will be responsible for providing exceptional customer service to our clients and their families.

Key Responsibilities:

  • Answering and directing phone calls in a professional and courteous manner
  • Providing information and assistance to clients and their families regarding our services
  • Collaborating with our care team to ensure seamless communication and coordination
  • Performing various administrative tasks to support the smooth operation of our office

Requirements:

  • Bilingual in Mandarin, Cantonese, Spanish, Russian, or Creole
  • Excellent customer service skills and ability to work in a fast-paced environment
  • High school graduate or equivalent, with experience in customer service or a related field
  • Proficient in Microsoft Office Suite and internet savvy

What We Offer:

  • Excellent medical benefits and a pleasant working environment
  • Opportunities for growth and professional development within our company


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