Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled Call Center Representative to join our team at Preferred Home Care of New York. As a key member of our corporate office, you will be responsible for providing exceptional customer service to our clients and their families.
Key Responsibilities:
- Answering and directing phone calls in a professional and courteous manner
- Providing information and assistance to clients and their families regarding our services
- Collaborating with our care team to ensure seamless communication and coordination
- Performing various administrative tasks to support the smooth operation of our office
Requirements:
- Bilingual in Mandarin, Cantonese, Spanish, Russian, or Creole
- Excellent customer service skills and ability to work in a fast-paced environment
- High school graduate or equivalent, with experience in customer service or a related field
- Proficient in Microsoft Office Suite and internet savvy
What We Offer:
- Excellent medical benefits and a pleasant working environment
- Opportunities for growth and professional development within our company
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