Leave of Absence Specialist

7 days ago

Dublin, Ohio, United States Quantum Health Full time
Job Title: Leave of Absence Specialist

Quantum Health is seeking a highly skilled Leave of Absence Specialist to join our team. As a key member of our HR department, you will be responsible for administering and facilitating all leave of absence claim processes, ensuring compliance with applicable laws and policies while providing exceptional support to employees and management.

Key Responsibilities:
  • Administer and facilitate the company leave and disability programs, providing required forms and documentation upon request, tracking open requests and return of certifications by assigned deadlines, and coordinating disability and/or other supplemental employee benefits that may apply during leave situations.
  • Engage in the interactive process with employees to identify reasonable accommodations under the ADA in response to unique and complex requests, interacting and collaborating with internal business partners and external medical professionals while ensuring determinations are made in a timely manner.
  • Administer the leave/accommodation tracking system, assigning roles, developing workflows, updating communications, and resolving issues with vendors to ensure effective leave/accommodation management.
  • Collaborate and communicate with internal partners to ensure consistent and timely updates on employee leave/accommodation activity.
  • Facilitate transitional return to work.
  • Assist in the development and updating of leave of absence policies and procedures.
  • Educate staff on policy changes and best practices.
  • Develop informational materials for employees regarding their leave options.
  • Meet with employees to review internal policies and answer questions relevant to the leave/accommodation/disability process.
  • Conduct training sessions for management and HR personnel on leave policies and procedures.
  • Stay current with federal, state, and local regulations related to employee benefits, including FMLA, ADA, and PWFA.
  • Assist in identifying how regulatory updates impact the internal process and procedures of the leave and accommodation program, recommend and implement solutions to ensure compliance.
  • Reconcile disability, paid leave, PTO, and unpaid time for leave-related absences, update and submit pay records bi-weekly, track various leave hours per employee (FMLA, ADA, Parental, other).
  • Lead meetings with HRBPS to review leave and accommodation activity, providing status updates on each request.
  • Respond to vendor inquiries concerning employment status, leave status, and return to work dates.
  • Manage the leave inbox, ensuring response to all inquiries within 24 hours.
  • Provide reports and information on leave stats to the management team.
Requirements:
  • Minimum of two years in absence management role.
  • Labor law and compliance knowledge.
  • Process improvement skills.
  • Strong knowledge of leave of absence and accommodations.
  • Strong Microsoft Office skillset, including superior ability to utilize Excel.
  • Strong computer navigation skills, ability to quickly learn and proficiently utilize HRIS and various vendor administrative websites.
  • Effective communication skills, oral & written, including composition in Word, Excel, and PowerPoint.
  • Experience with communicating policies and programs.
  • Knowledge of company policies/procedures & leave benefit package or the ability & willingness to learn.
  • Strong organizational and independent decision-making skills.
  • Ability to consistently meet daily, weekly, and monthly deadlines.
  • Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
  • Protect and take care of our company and member's data every day by committing to work within our company ethics and policies.
  • Ability to sit or stand for long periods of time while completing work on a computer or performing other functions.
  • Strong administrative/technical skills; comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values, and ethics, and to protecting the sensitive data entrusted to us.
What We Offer:
  • Competitive base and incentive compensation.
  • Health, vision, and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services, and more.
  • 401(k) plan with up to 4% employer match and full vesting on day one.
  • Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings, and leadership development.
  • Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy, and sustainability, and people-first values that drive every decision.
  • A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary, and dry-cleaning services, and more.
What You Should Know:
  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity, and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

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