Fitness Operations Manager
2 weeks ago
Grand Fitness Partners is seeking a highly motivated and experienced General Manager to lead our team at one of our Planet Fitness locations. As a General Manager, you will be responsible for overseeing the day-to-day operations of the club, ensuring an exceptional member experience, and driving business results.
Key Responsibilities- Lead a team of employees in a positive and motivating manner, providing continuous assistance in employee training and development.
- Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follow superior customer service guidelines.
- Manage day-to-day club operations, including administration and processing of employee payroll, tracking club and employee statistics, and enforcing all PF policies and procedures.
- Recruit, onboard, and train high-performing employees, delegating responsibilities to club staff and executing retail transactions with accuracy.
- Coach and counsel team members through the disciplinary process, up to termination.
- 1+ years of customer service experience.
- 2-3 years of experience supervising and leading a team.
- Must be 18 years of age.
- Associate or bachelor's degree preferred.
- Willing to become CPR/AED certified (training provided by Planet Fitness).
- Strong customer service skills, problem resolution skills, verbal and written communication skills, and basic computer proficiency (Microsoft Suite).
- Ability to lift up to 50 pounds, walk and stand for prolonged periods, and continuously talk in person or on the phone during shift.
- Competitive pay plus bonus potential.
- Medical, dental, and vision insurance.
- Vacation/holiday/sick time pay.
- Employee perks and discount program.
- Free Black Card membership.
- 401(K) plan.
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Miami, Florida, United States Grand Fitness Mgmt, LLC Full time{"h1": "Job Title: General Manager", "h2": "Job Summary", "p": "We are seeking a highly motivated and experienced General Manager to lead our fitness club team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the club, ensuring a high-quality member experience, and driving business growth. Responsibilities", "ul":...
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