Retail Sales Representative
2 weeks ago
About Express & Bonobos
Express & Bonobos is a leading Direct-to-Consumer platform in the United States, dedicated to providing exceptional style, quality, and value. Our mission is to empower individuals through fashion, fostering self-expression and confidence.
Store Location
Glendale Galleria
Key Responsibilities
The Retail Sales Associate plays a vital role in ensuring an outstanding shopping experience for our customers. Key duties include:
- Maintaining a clean and organized sales environment, including the sales floor, checkout area, fitting rooms, and stockroom.
- Adhering to company policies and procedures to ensure a safe environment for both customers and associates.
- Assisting with product launches and changes in accordance with company standards.
- Delivering an exceptional customer experience by engaging with customers and addressing their needs.
- Processing transactions efficiently to minimize wait times for customers.
- Resolving customer service issues promptly and effectively, communicating outcomes to management.
- Promoting credit and loyalty programs by explaining their benefits and encouraging participation.
- Performing additional tasks as directed by management.
Qualifications
Education:
High School Diploma or Equivalent.
Experience:
0-2 years of relevant experience, with a minimum of 6 months preferred.
Skills:
- Proficient in technology usage (iPads, registers).
- Availability to work nights, weekends, and non-business hours.
- Ability to meet physical requirements of the role.
- Strong customer service and communication skills.
- Collaborative mindset and ability to work effectively within a team.
Benefits and Compensation
Express & Bonobos offers a comprehensive benefits package for full-time associates, including:
- Medical, dental, and vision coverage.
- 401(k) and Roth 401(k) plans with company matching.
- Employee merchandise discounts.
- Paid Time Off and parental leave.
Part-time associates may also qualify for certain benefits, including paid sick leave and participation in the 401(k) plan.
Salary Range
$22.45 per hour
Equal Opportunity Employer
Express & Bonobos is committed to diversity and inclusion in the workplace, ensuring equal opportunity for all individuals regardless of background.
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