Office Specialist

7 days ago

New Britain, Connecticut, United States WinnCompanies Full time

Leasing and Occupancy Specialist II Job Summary

We are seeking a highly skilled Leasing and Occupancy Specialist II to join our team at WinnCompanies. As a key member of our team, you will be responsible for performing all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals.

Key Responsibilities:

  • Provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
  • Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
  • Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
  • Remain current with local events and hiring trends that may have an impact on the property.
  • During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.
  • Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Requirements:

  • 3-5 years of relevant work experience.
  • Previous Tax Credit experience.
  • Experience with various computer systems, including Microsoft Office.
  • Bilingual in Spanish and English.
  • Experience with Yardi or RealPage property management software.
  • Tax Credit Specialist or Certified Occupancy Specialist certifications.

Benefits:

  • Generous time off policies (including 11 paid holidays (12 for MA employees); Floating Holiday)
  • Various Comprehensive Medical, Dental, & Vision plan options
  • Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
  • Long Term Disability and voluntary Short Term Disability; Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
  • Tuition Reimbursement program and continuous training and development opportunities
  • Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
  • Flexible and/or Hybrid schedules are available for certain roles
  • Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

About WinnCompanies:

WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

We value teamwork, innovation, diversity and mutual respect. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies.

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